At a Glance
- Tasks: Provide top-notch technical support for IT infrastructure across 200+ locations.
- Company: Join Translink, a forward-thinking organisation committed to equality and opportunity.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Other info: Great career growth opportunities in a dynamic team.
- Why this job: Make a real difference in maintaining vital IT services and infrastructure.
- Qualifications: HNC/HND in IT or 3 years' experience in a multi-site ICT environment.
The predicted salary is between 30000 - 40000 € per year.
The IT Technical Analyst will provide third level technical support on the current server, security, and telecommunication infrastructure. As a member of a small integrated team, the post holder will provide third level support for the IT Service Desk supporting all 200+ Translink locations across Northern Ireland as necessary. This person will contribute to maintaining the availability and accessibility of the organisation's IT infrastructure to agreed service levels with the business. In addition, the post holder will be involved in investigating and resolving incidents and problems and always providing information about systems and services within the Translink IT infrastructure working to ITIL best practice methodologies.
Essential Criteria
- Minimum of an HNC/HND or equivalent in either an IT or business-related subject or possess a minimum of 3 years experience of working in a multi-site, distributed ICT environment.
- Demonstrate practical and technical experience and skills gained in a multi-site, distributed ICT environment.
- Experience of computer hardware.
- Experience of working with network components.
- Experience of working with enterprise technologies such as email, cloud services, security and databases.
- Full current driving licence, with access to a vehicle.
Desirable Criteria
- Professional membership of the British Computer Society.
- Cisco Certified.
- Microsoft Certified.
- ITIL foundation certification.
Translink is committed to equality of opportunity. In this instance applications from women would be particularly welcome. We want to provide an environment to attract, retain and motivate the best.
Technical Analyst in Belfast employer: Translink NI Limited
Translink is an excellent employer, offering a dynamic work environment in the heart of Belfast where innovation meets collaboration. As a Technical Analyst, you will benefit from competitive salaries, a commitment to employee growth through professional development opportunities, and a supportive culture that values diversity and inclusion. Join us in maintaining critical IT infrastructure across Northern Ireland while enjoying the unique advantages of working in a vibrant city known for its rich history and community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Analyst in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their IT infrastructure and be ready to discuss how your skills align with their needs. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your technical skills! Brush up on relevant technologies and tools mentioned in the job description. Being able to demonstrate your knowledge during an interview can set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Technical Analyst in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Analyst role. Highlight your experience in multi-site ICT environments and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and a personal touch.
Showcase Relevant Experience:When filling out your application, be specific about your technical experience. Mention any work with network components or enterprise technologies. We’re keen to know how you’ve tackled challenges in previous roles!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can easily find all the details you need about the role and our company.
How to prepare for a job interview at Translink NI Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to server, security, and telecommunication infrastructure. Be ready to discuss your experience with computer hardware and network components, as well as any enterprise technologies you've worked with.
✨Familiarise Yourself with ITIL Best Practices
Since the role involves working to ITIL best practice methodologies, it’s crucial to understand these principles. Prepare to explain how you've applied ITIL in past roles, especially in incident and problem management.
✨Showcase Your Problem-Solving Skills
Be prepared to share specific examples of how you've investigated and resolved technical issues in a multi-site environment. Highlight your analytical skills and how you approach troubleshooting.
✨Demonstrate Team Collaboration
As you'll be part of a small integrated team, emphasise your ability to work collaboratively. Share experiences where you've successfully contributed to team goals, especially in a distributed ICT environment.
