Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage creative language services and oversee client relationships in a dynamic environment.
- Company: Join translate plus, a top international language services provider under the Publicis Groupe umbrella.
- Benefits: Enjoy WFH flexibility, wellness programmes, career development, and discounts at local venues.
- Why this job: Be part of an award-winning team that values creativity, collaboration, and employee well-being.
- Qualifications: Bachelor's degree and experience in managing international clients in the language services industry required.
- Other info: Opportunity for global work experiences and access to extensive training resources.
The predicted salary is between 36000 - 60000 £ per year.
About translate plus, an award-winning Top 10 international Language Services Provider, is a Publicis Groupe company, one of the most well-established advertising corporations globally. translate plus sits within the network’s cross-media production platform, Publicis Production. This brings together production specialists who are experts in video, digital media, and print, to produce award-winning content for leading global brands.
translate plus also promotes numerous employee well-being policies across all our offices, which align with Publicis Groupe guidelines. We offer WFH flexibility to all employees as well as relevant programmes to help promote mental and physical well-being. translate plus is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity.
As the Account Director - Client Services at translate plus, you will come from an advertising account director background with client services experience. You will play a crucial role in managing and overseeing our creative language service offering. This position requires a candidate with extensive experience in client and stakeholder management, excellent communication skills, creative experience, and a strong background in transcreation.
- Client Management: Proactively work with partner agencies to evangelise and sell localisation services to Publicis Groupe clients, ensuring organic and strategic portfolio growth in line with or exceeding growth targets.
- Operations Management: Oversee the day-to-day operations of transcreation and creative language services, ensuring smooth workflow and efficient delivery of services.
- Develop and implement operational strategies to optimize productivity and quality and best practice.
- Monitor project timelines, budgets, and resources to ensure successful project completion.
- Lead and mentor a team of account managers, project managers, and other operational staff.
- Foster a collaborative and positive work environment, promoting teamwork and professional growth.
- Provide guidance and support to team members, ensuring their adherence to quality standards and client requirements.
Collaborate with other Publicis agencies in your portfolio to cross-sell and up-sell language services to external clients. Work closely with the Sales team to provide information and support for RFI, RFP, pitches and pilots.
Bachelor's degree in a relevant field (e.g., Proven experience in managing international clients within the language services industry. Creative thinking and problem-solving abilities to drive innovation and continuous improvement.
We offer competitive compensation packages and a dynamic work environment that encourages growth and development. If you are a highly motivated individual with the required experience and skills, we invite you to apply for the position.
Service Manager - Home based employer: translate plus
Contact Detail:
translate plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Home based
✨Tip Number 1
Familiarise yourself with the latest trends in the language services industry. Understanding current challenges and innovations can help you engage in meaningful conversations during interviews, showcasing your expertise and enthusiasm for the role.
✨Tip Number 2
Network with professionals in the advertising and language services sectors. Attend relevant events or join online forums to connect with potential colleagues or mentors who can provide insights and possibly refer you to opportunities at translate plus.
✨Tip Number 3
Prepare to discuss your experience in client management and transcreation in detail. Be ready to share specific examples of how you've successfully managed projects and fostered client relationships, as this will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Research translate plus and Publicis Groupe's values and recent achievements. Being able to articulate how your personal values align with theirs can set you apart and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Service Manager - Home based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client services and account management, particularly within the language services or advertising sectors. Use specific examples to demonstrate your skills in managing international clients and leading teams.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their values, especially regarding employee well-being and collaboration. Be sure to include your creative problem-solving abilities and any relevant achievements.
Showcase Relevant Skills: Emphasise your communication skills and experience in transcreation. Provide examples of how you've successfully managed projects, met deadlines, and optimised workflows in previous roles. This will demonstrate your capability to oversee operations effectively.
Research the Company: Familiarise yourself with translate plus and its parent company, Publicis Groupe. Understanding their recent awards and employee policies can help you tailor your application and show that you are genuinely interested in being part of their team.
How to prepare for a job interview at translate plus
✨Research the Company
Before your interview, take some time to learn about translate plus and its position within the Publicis Groupe. Understanding their services, recent awards, and company culture will help you tailor your responses and show genuine interest.
✨Highlight Relevant Experience
Make sure to emphasise your experience in client and stakeholder management, especially within the language services industry. Be prepared to discuss specific examples of how you've successfully managed projects and teams in the past.
✨Demonstrate Creative Problem-Solving
Given the creative nature of the role, be ready to showcase your creative thinking and problem-solving abilities. Prepare examples of challenges you've faced and how you innovatively resolved them to drive project success.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, operational strategies, or how they measure success in client services. This shows your enthusiasm and helps you assess if the company is the right fit for you.
