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- Tasks: Manage client services and oversee creative language operations while leading a dynamic team.
- Company: Join translate plus, a top international language services provider under the renowned Publicis Groupe.
- Benefits: Enjoy remote work flexibility, wellness activities, career development, and discounts at local venues.
- Why this job: Be part of an award-winning company that values creativity, teamwork, and employee well-being.
- Qualifications: Bachelor's degree and experience in managing international clients in the language services industry required.
- Other info: Work from different countries after one year and access thousands of online courses for skill development.
The predicted salary is between 36000 - 60000 £ per year.
About translate plus, an award-winning Top 10 international Language Services Provider, is a Publicis Groupe company, one of the most well-established advertising corporations globally. translate plus sits within the network’s cross-media production platform, Publicis Production. This brings together production specialists who are experts in video, digital media, and print, to produce award-winning content for leading global brands.
translate plus also promotes numerous employee well-being policies across all our offices, which align with Publicis Groupe guidelines. We offer WFH flexibility to all employees as well as relevant programmes to help promote mental and physical well-being. translate plus is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity.
As the Account Director - Client Services at translate plus, you will come from an advertising account director background with client services experience. You will play a crucial role in managing and overseeing our creative language service offering. This position requires a candidate with extensive experience in client and stakeholder management, excellent communication skills, creative experience, and a strong background in transcreation.
- Client Management: Proactively work with partner agencies to evangelise and sell localisation services to Publicis Groupe clients, ensuring organic and strategic portfolio growth in line with or exceeding growth targets.
- Operations Management: Oversee the day-to-day operations of transcreation and creative language services, ensuring smooth workflow and efficient delivery of services.
- Develop and implement operational strategies to optimize productivity and quality and best practice.
- Monitor project timelines, budgets, and resources to ensure successful project completion.
- Lead and mentor a team of account managers, project managers, and other operational staff.
- Foster a collaborative and positive work environment, promoting teamwork and professional growth.
- Provide guidance and support to team members, ensuring their adherence to quality standards and client requirements.
Collaborate with other Publicis agencies in your portfolio to cross-sell and up-sell language services to external clients. Work closely with the Sales team to provide information and support for RFI, RFP, pitches and pilots.
Bachelor's degree in a relevant field (e.g., Proven experience in managing international clients within the language services industry. Creative thinking and problem-solving abilities to drive innovation and continuous improvement.
We offer competitive compensation packages and a dynamic work environment that encourages growth and development.
Service Coordinator (Home Working) employer: translate plus
Contact Detail:
translate plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator (Home Working)
✨Tip Number 1
Familiarise yourself with the latest trends in the language services industry. Understanding current challenges and innovations can help you engage in meaningful conversations during interviews, showcasing your expertise and enthusiasm for the role.
✨Tip Number 2
Network with professionals in the advertising and language services sectors. Attend relevant webinars or industry events to connect with potential colleagues or mentors who can provide insights and possibly refer you to opportunities at translate plus.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and projects in the past. Highlighting your experience with transcreation and creative services will demonstrate your fit for the role and your ability to contribute to the team.
✨Tip Number 4
Research translate plus and Publicis Groupe's values and recent achievements. Being able to articulate how your personal values align with theirs can set you apart as a candidate who is not only qualified but also genuinely interested in being part of their mission.
We think you need these skills to ace Service Coordinator (Home Working)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Service Coordinator position. Understand the key responsibilities and required skills, such as client management and operational strategies, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in managing international clients and any background in the language services industry. Use specific examples that demonstrate your ability to oversee operations and lead teams effectively.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your strong verbal and written communication abilities. Consider including examples of how you've successfully communicated with clients or stakeholders in previous roles.
Personalise Your Cover Letter: Craft a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for working at translate plus. Mention their awards and employee well-being policies to show that you align with their values and culture.
How to prepare for a job interview at translate plus
✨Research the Company
Before your interview, take some time to learn about translate plus and its position within the Publicis Groupe. Understanding their recent awards and employee well-being policies will show your genuine interest in the company.
✨Highlight Relevant Experience
Make sure to emphasise your experience in client and stakeholder management, especially within the language services industry. Be prepared to discuss specific examples of how you've successfully managed international clients.
✨Demonstrate Creative Problem-Solving
Since the role requires creative thinking, come prepared with examples of how you've tackled challenges in previous positions. This could include innovative solutions you've implemented or ways you've improved processes.
✨Prepare Questions
Have a list of thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, operational strategies, or opportunities for professional growth within the company.
