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- Tasks: Lead creative language services and manage client relationships in a dynamic environment.
- Company: Join translate plus, a top international language services provider under the Publicis Groupe umbrella.
- Benefits: Enjoy remote work options, career development, wellness activities, and discounts at local venues.
- Why this job: Be part of a collaborative culture that values creativity and innovation while working with global brands.
- Qualifications: Bachelor's degree and experience in managing international clients in the language services industry required.
- Other info: Opportunity for global work experiences and access to extensive training resources.
The predicted salary is between 48000 - 84000 £ per year.
About translate plus, an award-winning Top 10 international Language Services Provider, including, Top 3 in the EU and Top 2 in the UK, is a Publicis Groupe company, one of the most well-established advertising corporations globally. translate plus sits within the network’s cross-media production platform, Publicis Production. This brings together production specialists who are experts in: video, digital media, and print, to produce award-winning content for leading global brands.
translate plus is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity.
Job Description
As the Transcreation Director at translate plus – a Publicis Groupe, you will come from an advertising account director background with Transcreation experience. You will play a crucial role in managing and overseeing our creative language service offering. This position requires a candidate with extensive experience in client and stakeholder management, excellent communication skills, creative experience, and a strong background in transcreation.
Responsibilities:
- Client Management:
- Proactively work with partner agencies to evangelise and sell localisation services to Publicis Groupe clients, ensuring organic and strategic portfolio growth in line with or exceeding growth targets.
- Manage and build relationships with existing clients, ensuring their needs are met and expectations are exceeded.
- Collaborate with clients to understand their specific requirements and provide tailored solutions.
- Act as the main point of contact for client inquiries, concerns, and escalations.
- Operations Management:
- Oversee the day-to-day operations of transcreation and creative language services, ensuring smooth workflow and efficient delivery of services.
- Develop and implement operational strategies to optimize productivity and quality and best practice.
- Monitor project timelines, budgets, and resources to ensure successful project completion.
- Identify areas for improvement and implement process enhancements to drive operational efficiency.
- Lead and mentor a team of account managers, project managers, and other operational staff.
- Foster a collaborative and positive work environment, promoting teamwork and professional growth.
- Provide guidance and support to team members, ensuring their adherence to quality standards and client requirements.
- Collaborate with other Publicis agencies in your portfolio to cross-sell and up-sell language services to external clients.
- Work closely with Sales team to provide information and support for RFI, RFP, pitches and pilots.
Qualifications Requirements:
- Bachelor\’s degree in a relevant field (e.g., Translation, Business Administration).
- Proven experience in managing international clients within the language services industry.
- Excellent communication skills, both written and verbal, with the ability to effectively interact with clients and internal stakeholders.
- Strong background in translation and industry-specific requirements.
- Demonstrated leadership skills, with the ability to motivate and inspire a team.
- Creative thinking and problem-solving abilities to drive innovation and continuous improvement.
What we offer:
- Work in an Iconic office complex.
- Career development and progression possibilities.
- High quality trainings (via in-house and external trainers) and access to thousands of online/e-learning courses to develop essential, functional, and industry skills (via Publicis Marcel, LinkedIn Learning, etc.).
- Access to worldwide job/gigs opportunities within the Publicis Groupe.
- Work your world – As part of the Publicis Groupe policy, up to 6 weeks of working from a different country after 1 year.
- Café Marcel – Networking opportunities with fellow colleagues in the Publicis Groupe all around the world.
- Inhouse subsidized Publicis Groupe restaurant.
- Access to subsidized wellness activities (acupuncture, manicures, and massages).
- Staff discount at bars and restaurants in the local area around the office.
- Staff discount at Westfield shopping centre.
- Life assurance and Income protection (disability benefit).
- Paid leave days increase on a yearly basis.
We offer competitive compensation packages and a dynamic work environment that encourages growth and development. If you are a highly motivated individual with the required experience and skills, we invite you to apply for the position of Head of Operations, Medical Division at our Language Service Provider.
Seniority level
- Director
Employment type
- Full-time
Job function
- Project Management
- Industries: Translation and Localization
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Language Service Director employer: translate plus
Contact Detail:
translate plus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Language Service Director
✨Tip Number 1
Network with professionals in the language services and advertising industries. Attend relevant events or webinars where you can meet potential colleagues or clients, as personal connections can often lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends in transcreation and localisation. Being knowledgeable about current industry practices will not only boost your confidence but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and led teams in previous roles. Highlighting your experience in these areas will show that you're well-equipped for the responsibilities of the Language Service Director position.
✨Tip Number 4
Research translate plus and Publicis Groupe thoroughly. Understanding their values, culture, and recent projects will allow you to tailor your conversations and show genuine interest during interviews.
We think you need these skills to ace Language Service Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transcreation and client management. Use specific examples that demonstrate your leadership skills and ability to manage international clients.
Craft a Compelling Cover Letter: In your cover letter, express your passion for language services and how your background aligns with the role. Mention your creative problem-solving abilities and how you can contribute to the team at translate plus.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your ideas effectively.
Highlight Relevant Qualifications: Include any relevant qualifications or certifications related to translation, business administration, or project management. This will strengthen your application and show your commitment to the industry.
How to prepare for a job interview at translate plus
✨Showcase Your Client Management Skills
As a Language Service Director, you'll need to demonstrate your ability to manage and build relationships with clients. Prepare examples of how you've successfully handled client inquiries and exceeded their expectations in previous roles.
✨Highlight Your Leadership Experience
This role requires strong leadership skills. Be ready to discuss your experience in mentoring teams and fostering a collaborative work environment. Share specific instances where you motivated your team to achieve goals.
✨Demonstrate Your Creative Problem-Solving Abilities
Creative thinking is crucial for this position. Think of examples where you've implemented innovative solutions or process enhancements in your past roles. This will show your potential employer that you can drive continuous improvement.
✨Understand the Industry and Company
Familiarise yourself with the language services industry and translate plus as a company. Research their recent projects and understand their client base. This knowledge will help you tailor your responses and show your genuine interest in the role.
