At a Glance
- Tasks: Support residents with housing management and ensure compliance across various properties.
- Company: Growing housing association based in Nottinghamshire.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Full-time role with a focus on community support and tenant wellbeing.
- Why this job: Make a real difference in people's lives while managing diverse housing portfolios.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 29000 - 29000 £ per year.
We are a growing housing association based in Nottinghamshire seeking a reliable and proactive Housing Management Officer to join our team ASAP!
Purpose of the role
This role exists to ensure our residents receive high-quality housing management support, maintain tenancy sustainment across our portfolio of supported housing, HMOs, temporary accommodation and residential properties, and protect the organisation’s assets through effective casework and compliance.
40 hours a week, 9AM to 5PM, Monday to Friday - Salary £29,000 per annum.
- Manage a portfolio of supported housing tenancies from sign-up to tenancy end.
- Complete tenancy sign-ups, reviews, property inspections and tenancy audits.
- Promote tenancy sustainment by supporting residents to meet their tenancy obligations.
- Monitor rent accounts, manage arrears and agree appropriate repayment plans.
- Investigate tenancy breaches, anti-social behaviour and resident complaints.
- Coordinate repairs, maintenance, void works and property turnarounds.
- Ensure properties remain safe, compliant and meet all relevant regulatory requirements.
- Maintain accurate tenancy, property and case records.
- Work closely with support staff, landlords, contractors, local authorities and partner agencies.
- Respond to safeguarding concerns in line with organisational procedures.
- Comply with relevant legislation, organisational policies and health and safety requirements.
- Contribute to service improvements, audits and quality assurance activities.
Experience
- Experience in housing management, supported housing or a similar housing-related role.
- Experience managing tenancies, property inspections and resident casework.
- Experience working with vulnerable adults or people with complex needs.
- Experience managing rent accounts, arrears or tenancy enforcement.
- Good knowledge of housing management principles, safeguarding and relevant legislation.
- Strong communication, organisational and IT skills.
- Full UK driving licence and access to a vehicle.
- CIH Level 3 or equivalent housing qualification.
- Experience within supported housing, exempt accommodation or HMOs.
- Knowledge of Housing Benefit, Universal Credit or HMO licensing.
- Experience working with local authorities, landlords and partner agencies.
- Mental Health First Aid or other relevant training.
Please note: Unfortunately, we cannot currently offer visa sponsorship for this role. Candidates must already hold unrestricted right to work in the UK.
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Housing Management Officer in Arnold employer: Transitions Housing Solutions C.I.C.
Transitions Housing Solutions C.I.C. is an exceptional employer that prioritises the well-being and professional development of its staff in Nottinghamshire. With a supportive work culture, competitive salary, and opportunities for growth within the housing management sector, employees are empowered to make a meaningful impact in the community. Join us to be part of a dedicated team that values collaboration and innovation in providing quality housing solutions.
Contact Details:
Transitions Housing Solutions C.I.C. Recruitment Team
