At a Glance
- Tasks: Create user-centred content across diverse platforms to solve design challenges.
- Company: Transform, a fresh alternative to Big Consulting focused on impactful solutions.
- Benefits: 28 days holiday, private healthcare, gym discounts, and flexible benefits.
- Other info: Inclusive culture that values diversity and personal growth.
- Why this job: Make a real impact while growing alongside passionate experts in a supportive environment.
- Qualifications: 2.5+ years in copywriting/content design with a user-focused approach.
The predicted salary is between 35000 - 45000 £ per year.
About us
We’re Transform. Transform is a fresh alternative to Big Consulting. As an end‑to‑end transformation partner, we define, design, build and operate systems that solve our clients’ toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run – standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public‑facing organisations—from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world’s most dynamic brands across automotive, retail, financial services, and consumer goods. We work closely (often on site) with our clients; to deliver impact you are keen to help us build the workforce of the future, we should talk. We’re all in! That's what gets us out of bed every day. We hope you feel the same.
Key Responsibilities
You will be working across a variety of Research & Design projects, bringing your content skills and experience to solving fascinating design challenges. You are expected to bring evidence‑based content – bringing together user research and insight with content to create services that help people complete their journeys and goals. You will contribute to the process of defining and developing content in support of the end‑to‑end experiences. Therefore, you will have an outstanding portfolio of content from projects you have been involved in. We would expect to see a variety of platforms and media, demonstrating engaging content with great writing. You will need a natural affinity for user needs and the empathy to work with stakeholders and clients in a way that uncovers the point where user and business needs meet.
Skills, Knowledge and Expertise
At least 2.5+ years in copywriting and/or content design
User‑centred content design – using user research to inform content design, developing content that works for all users
Experience designing services for users that struggle online, e.g., through disability, lack of digital confidence, age or neurodiversity and understand what is needed to build an inclusive service
Information design – integrating text, data, and visual content into an engaging, simple‑to‑understand user experience
Experience in designing information architecture, developing user‑centred taxonomies and pseudonym/alias libraries
Developing content design principles, style guides and ‘tone of voice’
User testing – taking content styles out to user groups to test with
Experience in an Agile project environment
Multi‑platform content design
A growth mindset
AI curious and ready to embrace opportunities
Desirable:
Experience working in government
Experience working with Whitehall Publisher platform
Familiarity with Government Digital Service writing conventions
Branding and layout design
About us and our benefits
Our culture is built on:
We raise the bar
We look out for each other
We embrace our differences
We shape a changing world
We’re all in
Our benefits include:
Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays)
Day off (on or in the week of) your birthday
Pension eligibility, up to 5% matched contributions
Private healthcare
Life assurance
Enhanced maternity and enhanced paternity and shared parental leave
Cycle to work schemes
Gym & retail discounts
Regular social events/activities
A range of other benefits from our flexible benefits package
At Transform, you can expect meaningful work, with real impact and the space to grow as people as well as a professional. You’ll work alongside curious, authentic experts who care deeply about doing the right thing, for our clients and for each other with no egos, no blame, and no standing on the sidelines. We’re committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities + those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
If this sounds like you, please get in touch to discuss in more detail.
Use of AI in CV and Interviews
We value authenticity and transparency in our hiring process. To ensure fairness and accuracy in assessing your skills and experience, we ask that you refrain from using AI‑assisted tools to generate answers during the application process or within interviews. We are looking for genuine insights into your abilities, experiences, and personality. Any misrepresentation through AI‑generated content may impact our ability to make an informed decision. We look forward to getting to know the real you!
Content Designer - User-Centered & Multi-Platform in Manchester employer: Transformuk
Transform is an exceptional employer located in Manchester, offering a vibrant work culture that prioritises collaboration, inclusivity, and personal growth. With a commitment to meaningful work that makes a real impact, employees benefit from generous holiday entitlements, private healthcare, and opportunities for professional development, all while working alongside passionate experts dedicated to shaping a better world.
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer - User-Centered & Multi-Platform in Manchester
✨Tip Number 1
Get your portfolio in tip-top shape! Make sure it showcases a variety of projects that highlight your user-centred content design skills. We want to see how you've tackled real challenges and created engaging content across different platforms.
✨Tip Number 2
Network like a pro! Reach out to folks in the industry, attend events, and connect with potential colleagues on LinkedIn. We’re all about collaboration, so don’t be shy about sharing your passion for content design and how you can contribute to making an impact.
✨Tip Number 3
Prepare for those interviews by practising your storytelling skills. Be ready to discuss your past projects and how you’ve used user research to inform your content decisions. We love hearing about your journey and how you’ve made a difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Transform. Let’s make an impact together!
We think you need these skills to ace Content Designer - User-Centered & Multi-Platform in Manchester
Some tips for your application 🫡
Show Off Your Portfolio:Make sure to include a standout portfolio that showcases your content design skills. We want to see a variety of projects across different platforms and media, so don’t hold back!
Tailor Your Application:Take the time to tailor your application to the role. Highlight your user-centred content design experience and how it aligns with our mission at Transform. We love seeing how you can make an impact!
Be Authentic:We value authenticity, so let your personality shine through in your written application. Avoid using AI tools to generate content; we want to hear your genuine insights and experiences.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Transformuk
✨Showcase Your Portfolio
Make sure to bring along a well-organised portfolio that highlights your best content design work. Include examples that demonstrate your ability to create user-centred content across various platforms, as this will show your versatility and understanding of different media.
✨Understand User Needs
Before the interview, brush up on user research methods and be ready to discuss how you've used them in past projects. Be prepared to share specific examples of how you’ve designed content for users with diverse needs, showcasing your empathy and understanding of inclusivity.
✨Familiarise Yourself with Their Work
Research Transform’s projects and values thoroughly. Understanding their approach to public sector challenges and how they integrate strategy, data, and technology will help you align your answers with their mission during the interview.
✨Prepare for User Testing Scenarios
Think about how you would approach user testing for content design. Be ready to discuss your experience with user groups and how you’ve adapted content based on feedback. This shows your commitment to creating effective, user-friendly designs.
