At a Glance
- Tasks: Support and improve digital services in social care using Microsoft 365 and IT infrastructure.
- Company: Transforming PLC, a leading UK social care provider committed to excellence.
- Benefits: Competitive salary, hybrid working, and professional development opportunities.
- Other info: Join a collaborative team and enjoy career growth in a dynamic environment.
- Why this job: Make a real difference in social care through innovative technology solutions.
- Qualifications: Strong knowledge of Microsoft 365 and experience in IT infrastructure support.
The predicted salary is between 40000 - 40000 £ per year.
Are you an experienced IT professional with a strong background in Microsoft 365 and infrastructure support? Join Transforming PLC as an IT Business Partner and play a key role in supporting and improving digital services that make a real difference across our social care operations.
Transforming PLC is a UK-based group with social care provider subsidiaries. We are committed to safe, high-quality care, strong governance, and operational excellence. Our Digital Services function enables secure, reliable technology services for colleagues across offices, care settings and hybrid working, supporting better outcomes for the people we support.
About the role:
We are looking for an experienced IT Business Partner to join our Digital Services team. A hybrid role based in Manchester with some travel, this is a great opportunity for a technically strong, business-focused IT professional to play a key role in supporting and improving technology across a multi-site organisation. You will act as a trusted partner to stakeholders, provide technical expertise across Microsoft 365 and infrastructure, and help ensure our services are secure, reliable and fit for purpose.
What you’ll be doing:
- Act as the subject matter expert for IT infrastructure, with a focus on Microsoft 365, connectivity and site-based technologies.
- Provide Level 3 support and lead technical problem resolution across the organisation.
- Build strong relationships with stakeholders and act as a trusted advisor on digital services.
- Support secure, resilient and effective IT services across multiple locations.
- Work with third-party suppliers and internal teams to improve systems and resolve major incidents.
What we’re looking for:
- Strong knowledge of the Microsoft 365 ecosystem and IT infrastructure support.
- Experience in a senior infrastructure, 3rd line or similar technical support role.
- Good understanding of networking fundamentals, cyber security and cloud technologies.
- Experience supporting multi-site environments and managing third-party suppliers.
- Excellent problem-solving skills and the ability to communicate clearly with technical and non-technical stakeholders.
- Experience in healthcare or social care environments would be an advantage.
What we offer:
- Competitive salary and benefits package.
- Hybrid working with flexibility aligned to business needs.
- Opportunities for professional development and career growth.
- A collaborative and supportive working environment.
If you are a proactive IT professional who enjoys combining technical expertise with stakeholder partnership, we would love to hear from you. Apply now to join us and help shape reliable, secure and effective digital services across the organisation.
How to apply for the role:
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please.
IT Business Partner in Manchester employer: Transforming Support
Transforming PLC is an exceptional employer that prioritises the well-being of its employees while delivering high-quality social care services. With a hybrid working model based in Manchester, we offer a supportive and collaborative work culture, competitive salary, and ample opportunities for professional development, making it an ideal environment for IT professionals looking to make a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land IT Business Partner in Manchester
✨Tip Number 1
Network like a pro! Attend industry meetups or online webinars related to IT and digital services. This is a great way to connect with potential employers and showcase your expertise in Microsoft 365 and infrastructure support.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and problem-solving skills. Be ready to discuss real-life scenarios where you've successfully resolved issues, especially in multi-site environments.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It shows professionalism and keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance at landing that IT Business Partner role. We love seeing candidates who take the initiative and show genuine interest in joining our team!
We think you need these skills to ace IT Business Partner in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft 365 and IT infrastructure support. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Business Partner role. Share specific examples of how you've built relationships with stakeholders and improved digital services in previous roles.
Showcase Problem-Solving Skills:In your application, highlight instances where you've tackled complex technical issues. We love candidates who can demonstrate their problem-solving abilities, especially in multi-site environments or when working with third-party suppliers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll receive an email with tips on tailoring your application, so don’t miss out!
How to prepare for a job interview at Transforming Support
✨Know Your Microsoft 365 Inside Out
Make sure you brush up on your knowledge of the Microsoft 365 ecosystem. Be prepared to discuss specific features and how they can improve digital services in a social care context. This will show that you’re not just technically savvy but also understand how to apply that knowledge effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of past technical challenges you've faced, especially in multi-site environments. Highlight how you resolved these issues and the impact it had on the organisation. This will demonstrate your ability to provide Level 3 support and lead problem resolution.
✨Build Rapport with Stakeholders
Think about how you can build strong relationships with stakeholders. During the interview, share experiences where you acted as a trusted advisor. This will illustrate your communication skills and your ability to bridge the gap between technical and non-technical teams.
✨Understand the Social Care Landscape
Familiarise yourself with the challenges and needs of the social care sector. If you have experience in healthcare or social care environments, be ready to discuss how that background can help you contribute to Transforming PLC’s mission of providing high-quality care through effective IT solutions.
