At a Glance
- Tasks: Support schools with IT solutions and maintain hardware for effective teaching.
- Company: Join Turn IT on, a tech-savvy team dedicated to enhancing education.
- Benefits: Competitive salary, pension scheme, and wellness programmes.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Make a difference in education while working with the latest technology.
- Qualifications: 2 years of ICT support experience preferred; passion for tech is essential.
The predicted salary is between 26000 - 32000 £ per year.
Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools across Slough. You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your school and Turn IT on, keeping them up to date with what services Turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365.
Responsibilities
- Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions.
- Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
- Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Qualifications
The ideal candidate will ideally have at least 2 years' experience in working in a previous ICT Technician/2nd line support, preferably in the education sector (though not essential). You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills, along with a courteous manner with the ability to explain technical issues in layman's terms to customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team.
Benefits
The role is offered on a full-time, full-year basis. Salary is between £26,000 - £32,000 (negotiable for the right person). Benefits include a pension scheme, electric/hybrid car scheme, cycle/e-bike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. Successful candidate will be subject to an enhanced DBS and safeguarding checks.
ICT Consultant in Slough employer: Transforming Learning Group
Transforming Learning Group is an exceptional employer that prioritises a collaborative and innovative work culture, dedicated to enhancing educational outcomes through technology. With a comprehensive benefits package and a strong commitment to employee wellbeing, this role as a Cyber Security & Improvement Specialist offers the chance to make a significant impact while enjoying opportunities for professional growth in a supportive environment. Join us in our mission to empower schools and drive meaningful change in the education sector.
Contact Details:
Transforming Learning Group Recruitment Team