At a Glance
- Tasks: Support schools with IT solutions and maintain hardware for effective teaching.
- Company: Join Turn IT on, a tech-savvy team dedicated to enhancing education.
- Benefits: Competitive salary, pension scheme, wellness programmes, and employee recognition.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Make a difference in education while developing your tech skills.
- Qualifications: Experience in ICT support and a passion for customer service.
The predicted salary is between 24000 - 27000 £ per year.
Turn IT on are looking for a Junior ICT Consultant who has a real flair for technology and a passion for providing exemplary service to our customers. You will join our team supporting in and around Oldbury. You will be responsible for maintaining IT hardware and services across the schools' sites, helping the schools improve the standard of their ICT provisions, and enabling them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your school and Turn IT on, keep them up to date with available services, and manage customer accounts. You should be able to explain technical issues in layman's terms and work collaboratively with the team to improve services.
Responsibilities:
- Resolve and manage technical issues that impact the running of the school's functions by providing robust technical solutions.
- Install or repair computers with standardised applications and networking software, diagnosing and solving problems that arise in their operations.
- Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrades (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware).
Qualifications:
- At least 2 years' experience in ICT Technician/2nd line support, preferably in the education sector (not essential).
- Strong technical background with a passion for IT, self-motivated, and able to provide excellent customer service.
- Team player with strong communication and organisation skills and a courteous manner; ability to explain technical issues in non-technical terms.
- Ability to work independently and proactively identify ways to improve services.
Other requirements:
The role is offered on a full-time, full-year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks.
Benefits:
Salary between £24,000 – £27,000 (negotiable for the right person). Pension scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme, and employee recognition scheme.
Junior ICT Consultant in Oldbury employer: Transforming Learning Group
Turn IT on is an exceptional employer that prioritises the growth and well-being of its employees while fostering a collaborative and supportive work culture. Located in Oldbury, we offer a range of benefits including a competitive salary, pension scheme, and mental health support, ensuring our Junior ICT Consultants thrive both personally and professionally. Join us to make a meaningful impact in the education sector by enhancing ICT provisions in schools and enjoy opportunities for continuous learning and development.
Contact Details:
Transforming Learning Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Junior ICT Consultant in Oldbury
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Transforming Learning Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Transforming Learning Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Transforming Learning Group!
✨Direct Apply to Transforming Learning Group
Let's not forget to apply directly through the Transforming Learning Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Junior ICT Consultant in Oldbury
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Transforming Learning Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Transforming Learning Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Transforming Learning Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
