At a Glance
- Tasks: Support schools with IT solutions, maintain hardware, and resolve technical issues.
- Company: Join a leading tech support team dedicated to enhancing education.
- Benefits: Competitive salary, pension scheme, and wellness programmes.
- Other info: Full-time role with opportunities for growth in a supportive environment.
- Why this job: Make a difference in education while working with the latest technology.
- Qualifications: 2 years of ICT experience preferred; strong communication and problem-solving skills required.
The predicted salary is between 26000 - 31000 £ per year.
Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting a Trust in Hemel Hempstead. You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your school and Turn IT on keeping them up to date with what services Turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365.
The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have seven brands under the Transforming Learning Group – Turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM and GDPR Sentry. Between the seven brands we provide services to over 5,000 schools across England and employ nearly 450 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.
Responsibilities
- Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions.
- Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
- Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns and hardware)
Qualifications and experience
The ideal candidate will ideally have at least 2 years' experience in working in a previous ICT Technician/2nd line support, preferably in the education sector, although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman's terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team.
Benefits and terms
The role is offered on a full-time, full year basis. The successful candidate will be subject to an enhanced DBS and safeguarding checks. In return, we are offering a salary of between £26,000 - £31,000 negotiable for the right person. Benefits include a pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.
ICT Consultant in Hemel Hempstead employer: Transforming Learning Group
Turn IT on is an exceptional employer, dedicated to fostering a supportive and innovative work culture that prioritises the needs of schools and their students. Located in Hemel Hempstead, we offer our ICT Consultants not only competitive salaries but also a comprehensive benefits package including a pension scheme, electric/hybrid car options, and mental health support, ensuring a fulfilling work-life balance. With opportunities for professional growth and a commitment to employee recognition, joining our team means being part of a mission-driven organisation that values technology's role in enhancing education.
Contact Details:
Transforming Learning Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Consultant in Hemel Hempstead
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Transforming Learning Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Transforming Learning Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Transforming Learning Group!
✨Direct Apply to Transforming Learning Group
Let's not forget to apply directly through the Transforming Learning Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ICT Consultant in Hemel Hempstead
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Transforming Learning Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Transforming Learning Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Transforming Learning Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
