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For Companies At a Glance
- Tasks: Diagnose and repair HVAC systems while providing excellent customer service.
- Company: Join Sears Home Services, a leader in home repair with over 60 years of experience.
- Benefits: Enjoy competitive pay, comprehensive benefits, and a 401k match to secure your future.
- Why this job: Be the hero of homes, solving problems and making customers' lives easier every day.
- Qualifications: High school diploma, EPA certification, and mechanical knowledge required.
- Other info: Receive expert training, mentoring, and opportunities for career advancement.
HVAC Repair Technician
Why an HVAC Repair Technician career might be right for you:
- You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions.
- You like fixing things - Getting things working again is a satisfying outcome. You did that!
- You like helping others - You’re the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners.
- You like to be on the move - You’re not stuck at a desk all day - you are welcomed into customers' homes.
Why a career with Sears Home Services is right for you:
- Great hourly rates - $31-$35 / hour base rate salary, depending on experience.
- Benefits - Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
- 401k match - Opportunity to contribute to 401k plan, with 100% company match up to 3%.
- More ways to earn - Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
- Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
- Expert training - Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
- Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills.
- Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
- Easy tools - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
Responsibilities/Skills/Experience Requirements
Job responsibilities:
- Repair appliances with high levels of quality and efficiency.
- Deliver delightful customer experience that exceed expectations consistently.
- Provide customers with value-added solutions that help make their home more clean, comfortable & protected.
- Keep company truck well-maintained & organized, and help manage parts efficiently.
Requirements:
- High school diploma or general education degree.
- EPA Type II or EPA Universal.
- Mechanical knowledge, including use of testing & repair tools.
- Can follow directions and processes for quality workmanship.
- Can use smartphone, including use for part ordering.
- Background & drug screen.
- Valid driver's license for the state in which you work.
Contact Detail:
Transformco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician II, HVAC Break / Fix
✨Tip Number 1
Familiarise yourself with HVAC systems and common issues. Understanding the typical problems that homeowners face will not only help you in interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with current HVAC technicians or join relevant online forums. Engaging with professionals in the field can provide insights into the job and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your problem-solving skills during the interview. Think of specific examples where you've successfully diagnosed and fixed issues, as this aligns perfectly with what the role requires.
✨Tip Number 4
Show enthusiasm for customer service. Since the role involves interacting with homeowners, emphasising your commitment to providing excellent service can set you apart from other candidates.
We think you need these skills to ace Service Technician II, HVAC Break / Fix
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have in HVAC repair or related fields. Mention specific skills, such as diagnosing problems and using testing tools, that align with the job description.
Showcase Problem-Solving Skills: Since the role involves solving unique problems, include examples of how you've successfully diagnosed and repaired issues in the past. This will demonstrate your ability to think critically and act effectively.
Express Your Customer Service Orientation: The job requires delivering a delightful customer experience. Share instances where you've gone above and beyond for customers, highlighting your commitment to helping others and providing value-added solutions.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific requirements of the Service Technician II position. Use keywords from the job description to ensure your application stands out and aligns with what the company is looking for.
How to prepare for a job interview at Transformco
✨Show Your Problem-Solving Skills
Since the role involves diagnosing and fixing HVAC issues, be prepared to discuss specific examples of how you've solved problems in the past. Highlight your analytical thinking and how you approach troubleshooting.
✨Demonstrate Your Customer Service Mindset
As a Service Technician, you'll be interacting with homeowners regularly. Share experiences where you've gone above and beyond to help customers, showcasing your ability to deliver a delightful experience.
✨Highlight Your Technical Knowledge
Make sure to mention your mechanical knowledge and any relevant certifications, such as EPA Type II or Universal. Be ready to discuss the tools and techniques you are familiar with, as this will show your preparedness for the role.
✨Express Your Willingness to Learn
With Sears offering expert training and career advancement opportunities, express your enthusiasm for continuous learning. Talk about how you’ve embraced training in the past and how you plan to grow your skills in this position.
