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For Companies At a Glance
- Tasks: Diagnose and repair HVAC systems while providing excellent customer service.
- Company: Join Sears Home Services, a leader in home repair with over 60 years of experience.
- Benefits: Enjoy competitive pay, flexible schedules, and comprehensive health benefits including a $4000 annual subsidy.
- Other info: Receive expert training, mentoring, and opportunities for career advancement.
- Why this job: Be the hero of homes, solving problems and making customers' lives easier every day.
- Qualifications: High school diploma, EPA certification, and mechanical knowledge required.
Job Description
HVAC Repair Technician
Why an HVAC Repair Technician career might be right for you:
- You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
- You like fixing things – Getting things working again is a satisfying outcome. You did that!
- You like helping others – You're the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners.
- You like to be on the move – You're not stuck at a desk all day – you are welcomed into customers' homes.
Why a career with Sears Home Services is right for you:
- Great hourly rates – $28 – $30 / hour base rate salary, depending on experience.
- Benefits – Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
- 401k match – Opportunity to contribute to 401k plan, with 100% company match up to 3%.
- More ways to earn -Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
- Flexible schedules – Sears techs are NOT on call.
- Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
- Expert training – Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
- Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
- Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
- Easy tools – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
Responsibilities/Skills/Experience Requirements
Job responsibilities:
- Repair appliances with high levels of quality and efficiency
- Deliver delightful customer experience that exceed expectations consistently
- Provide customers with value-added solutions that help make their home more clean, comfortable & protected
- Keep company truck well-maintained & organized, and help manage parts efficiently
Requirements:
- High school diploma or general education degree
- EPA Type II or EPA Universal
- Mechanical knowledge, including use of testing & repair tools
- Can follow directions and processes for quality workmanship
- Can use smartphone, including use for part ordering
- Background & drug screen
- Valid driver's license for the state in which you work
Service Technician II, HVAC Break / Fix employer: Transformco
Contact Detail:
Transformco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician II, HVAC Break / Fix
✨Tip Number 1
Familiarise yourself with common HVAC issues and solutions. Being able to discuss specific problems you've encountered and how you resolved them during an interview can really showcase your problem-solving skills.
✨Tip Number 2
Highlight your customer service experience. Since this role involves interacting with homeowners, demonstrating your ability to provide excellent service and build rapport will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your mechanical knowledge in detail. Be ready to explain the tools you’ve used and the processes you follow for repairs, as this will show your technical competence and adherence to quality workmanship.
✨Tip Number 4
Research Sears Home Services and their training programmes. Showing that you understand their commitment to training and career advancement can demonstrate your enthusiasm for the role and your long-term interest in growing with the company.
We think you need these skills to ace Service Technician II, HVAC Break / Fix
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HVAC repair and any mechanical knowledge you possess. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and passion for helping others. Mention specific experiences where you've successfully diagnosed and repaired HVAC systems.
Highlight Certifications: If you have an EPA Type II or Universal certification, make sure to prominently display this on your application. This is a key requirement for the role and will strengthen your candidacy.
Showcase Customer Service Skills: Since delivering a delightful customer experience is crucial, include examples of how you've exceeded customer expectations in previous roles. This will demonstrate your ability to connect with clients effectively.
How to prepare for a job interview at Transformco
✨Show Your Problem-Solving Skills
As a Service Technician II, you'll be solving various HVAC issues. Prepare to discuss specific examples from your past experiences where you successfully diagnosed and fixed problems. This will demonstrate your ability to think critically and act effectively under pressure.
✨Emphasise Customer Service
Highlight your commitment to providing excellent customer service. Share stories that showcase how you've gone above and beyond to help customers in previous roles. Remember, you're not just fixing appliances; you're making a positive impact on people's lives.
✨Familiarise Yourself with Tools and Technology
Since the role involves using various tools and technology, be prepared to discuss your experience with them. Mention any specific tools you've used in HVAC repair and how comfortable you are with mobile technology, as this is crucial for efficiency in the job.
✨Demonstrate Your Willingness to Learn
Sears offers extensive training and career advancement opportunities. Express your eagerness to learn and grow within the company. Discuss any relevant training or certifications you have, and show that you're open to further development in your skills.