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For Companies At a Glance
- Tasks: Diagnose and repair HVAC systems while providing excellent customer service.
- Company: Join Sears Home Services, a leader in home repair with over 60 years of experience.
- Benefits: Enjoy competitive pay, comprehensive benefits, and flexible schedules.
- Why this job: Be the hero for homeowners, solving problems and making their lives easier.
- Qualifications: High school diploma, EPA certification, and mechanical knowledge required.
- Other info: Receive expert training and mentorship to advance your career.
Why an HVAC Repair Technician career might be right for you:
- You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions.
- You like fixing things - Getting things working again is a satisfying outcome. You did that!
- You like helping others - You’re the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners.
- You like to be on the move - You’re not stuck at a desk all day - you are welcomed into customers' homes.
Why a career with Sears Home Services is right for you:
- Great hourly rates - $22 - $32 / hour base rate salary, depending on experience
- Benefits - Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
- 401k match - Opportunity to contribute to 401k plan, with 100% company match up to 3%.
- More ways to earn - Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
- Flexible schedules - Sears techs are NOT on call.
- Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
- Expert training - Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed!
- Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills
- Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
- Easy tools - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
Responsibilities/Skills/Experience Requirements
Job responsibilities:
- Repair appliances with high levels of quality and efficiency
- Deliver delightful customer experience that exceed expectations consistently
- Provide customers with value-added solutions that help make their home more clean, comfortable & protected
- Keep company truck well-maintained & organized, and help manage parts efficiently
Requirements:
- High school diploma or general education degree
- EPA Type II or EPA Universal
- Mechanical knowledge, including use of testing & repair tools
- Can follow directions and processes for quality workmanship
- Can use smartphone, including use for part ordering
- Background & drug screen
- Valid driver’s license for the state in which you work
Contact Detail:
Transformco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician, HVAC Repair
✨Tip Number 1
Familiarise yourself with common HVAC issues and solutions. This knowledge will not only help you during the interview but also demonstrate your passion for the field and your problem-solving skills.
✨Tip Number 2
Network with current HVAC technicians or join local trade groups. Engaging with professionals in the industry can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your hands-on experience with HVAC systems. Be ready to share specific examples of repairs you've completed or challenges you've overcome, as this will showcase your practical skills and reliability.
✨Tip Number 4
Highlight your customer service skills during conversations. Since the role involves interacting with homeowners, demonstrating your ability to communicate effectively and provide excellent service can set you apart from other candidates.
We think you need these skills to ace Service Technician, HVAC Repair
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HVAC repair and any mechanical knowledge you possess. Use specific examples of past repairs or projects to demonstrate your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your enjoyment of hands-on work. Mention how your skills align with the responsibilities listed in the job description, such as delivering excellent customer service.
Highlight Certifications: If you have any relevant certifications, such as EPA Type II or Universal, make sure to include them prominently in your application. This will show that you meet the necessary qualifications for the role.
Show Enthusiasm: In your application, express your enthusiasm for the position and the company. Mention why you want to work for Sears Home Services specifically and how you can contribute to their mission of providing excellent service.
How to prepare for a job interview at Transformco
✨Show Your Problem-Solving Skills
As an HVAC Repair Technician, you'll be faced with unique challenges every day. Be prepared to discuss specific examples of how you've diagnosed and solved problems in the past. This will demonstrate your ability to think critically and adapt to different situations.
✨Highlight Your Technical Knowledge
Make sure to showcase your mechanical knowledge and familiarity with testing and repair tools. If you have any certifications, such as EPA Type II or Universal, mention them. This will reassure the interviewer that you have the necessary skills to perform the job effectively.
✨Emphasise Customer Service Experience
Since this role involves interacting with homeowners, it's crucial to highlight your customer service skills. Share experiences where you've gone above and beyond to ensure customer satisfaction, as this aligns with the company's goal of delivering a delightful customer experience.
✨Demonstrate Your Willingness to Learn
Sears offers expert training and career advancement opportunities, so express your eagerness to learn and grow within the company. Discuss any previous training experiences and how they have helped you develop your skills, showing that you're committed to continuous improvement.
