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- Tasks: Provide secretarial support to the Trauma & Orthopaedic team, liaising with patients and healthcare professionals.
- Company: Join Sheffield Teaching Hospitals NHS Foundation Trust, a leader in healthcare and research.
- Benefits: Enjoy flexible working, career development, health packages, and discounts through salary sacrifice schemes.
- Why this job: Make a real impact in patient care while working in a supportive and respected environment.
- Qualifications: GCSE in English or equivalent, office experience, and excellent communication skills required.
- Other info: Open to job share applicants; commitment to equality and diversity in hiring.
The predicted salary is between 21500 - 23500 £ per year.
Main area MSK-Trauma & Orthopaedics Grade NHS AfC: Band 3 Contract Permanent Hours Part time – 22.5 hours per week (3 days per week) Job ref 190-1141-DIR-S-A
Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Northern General Hospital Town Sheffield Salary £24,937 – £26,598 pa/pro rata for part time staff Salary period Yearly Closing 15/02/2026 23:59 Interview date 23/02/2026
Support Medical Secretary
NHS AfC: Band 3
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
We are seeking an enthusiastic, motivated individual to join our secretarial team within the Trauma & Orthopaedic Service. The role provides a link between the Trust, the patient and their GP for patients/carers and other healthcare professionals. You will provide a comprehensive, efficient and responsive secretarial service to the medical staff and their teams.
To work collaboratively with the clerical, secretarial and clinical teams to provide an accurate and effective secretarial service to the Trauma & Orthopaedic service. The post holder will work with minimal supervision and be expected to work flexibly as part of a multi-disciplinary team providing a wide range of specific secretarial duties.
Main duties of the job
The successful candidate will be required to provide comprehensive secretarial support to the Clinical and nursing teams.
You will need to have the ability to work both independently and as part of a team whilst maintaining a high standard of work. The ability to prioritise your workload and to know when to escalate issues is essential. You will need to be able to liaise with staff throughout the Trust at all levels including Consultants, Management, Nursing staff, GP’s, patients and patient relatives, dealing effectively and efficiently with their enquiries.
To be successful in your application you will need to have a good standard of education, experience of an office based role, excellent verbal, written communication and typing skills and a clear understanding of patient confidentiality.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
- Educated to GCSE Grade C/4 in English or equivalent qualifications/experience.
- NVQ/RSA or OCR at level 3, or, relevant secretarial, admin and clerical experience that would equate to level 3.
- ECDL or equivalent.
Experience
- Experience of dealing with the public.
- Excellent communication skills, with ability to deal with staff at all levels.
- Previous experience of working in a team.
- Medical Audio typing experience.
- Working knowledge of Microsoft applications.
- Previous NHS experience /Public Sector Experience.
- Previous experience using trust systems (Connect/ICE/G2 etc)
- Customer Care Training.
- Knowledge of Medical Terminology.
- Ability to follow instructions.
- Methodical person who pays attention to detail.
- Ability to prioritise tasks and work effectively under pressure, prioritising workload to achieve deadlines.
- Understanding of data protection issues and the ability to maintain confidentiality
- Good team player with flexible working in line with service needs.
- Involvement in service improvement projects and developing new ways of working.
Further Training
- Willingness to undertake training as required by specific post.
- Commitment to continuing personal development.
- Understanding of the 18 week pathways.
Please note that in order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here.
Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.
When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.
You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.
If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.
The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.
Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.
All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.
For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook
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Support Medical Secretary employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Medical Secretary
✨Tip Number 1
Familiarise yourself with the specific medical terminology used in Trauma & Orthopaedics. This will not only help you understand the role better but also demonstrate your commitment and knowledge during any interviews.
✨Tip Number 2
Network with current or former employees of Sheffield Teaching Hospitals NHS Foundation Trust. They can provide valuable insights into the work culture and expectations, which can be beneficial for your application and interview preparation.
✨Tip Number 3
Brush up on your audio typing skills, as this is a key requirement for the role. Consider taking a short course or practicing with online resources to improve your speed and accuracy before applying.
✨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've successfully prioritised tasks or dealt with challenging situations in a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
We think you need these skills to ace Support Medical Secretary
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description and person specification. Highlight the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to reflect the specific skills and experiences that are relevant to the Support Medical Secretary role. Emphasise your secretarial experience, communication skills, and any familiarity with medical terminology or NHS systems.
Craft a Strong Personal Statement: In your personal statement, clearly demonstrate how you meet the criteria outlined in the job description. Use specific examples from your past experiences to showcase your abilities and commitment to the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a secretarial position.
How to prepare for a job interview at Transformationunitgm
✨Show Your Communication Skills
As a Support Medical Secretary, excellent communication is key. Be prepared to demonstrate your verbal and written skills during the interview. You might be asked to explain how you would handle inquiries from patients or liaise with medical staff.
✨Highlight Your Organisational Abilities
The role requires strong organisational skills. Share examples of how you've successfully managed multiple tasks or prioritised workloads in previous roles. This will show that you can handle the demands of a busy environment.
✨Familiarise Yourself with Medical Terminology
Having a good understanding of medical terminology is crucial for this position. Brush up on relevant terms and be ready to discuss how you’ve used them in past experiences, especially if you have prior NHS experience.
✨Demonstrate Your Teamwork Skills
This role involves working as part of a multi-disciplinary team. Be prepared to discuss your experience working collaboratively with others, and how you contribute to a positive team dynamic. Share specific examples where teamwork led to successful outcomes.
