Data Quality Assurance Officer (Apprentice) in Slough

Main area: Data Quality

Grade Band: 4 (Annex 21)

Contract: 18 months (Fixed Term with a view to becoming permanent once apprenticeship completed)

Hours: Full time - 37.5 hours per week

Job ref: 151-ES101

Employer: Frimley Health NHS Foundation Trust

Site: Wexham Park Hospital

Town: Slough, Berkshire

Salary: £28,860 - £31,671 per annum incl HCAS

Salary period: Yearly

Closing: 29/01/ :59

Job overview:

Be part of improving healthcare through better data. At Frimley Health NHS Foundation Trust, we understand that accurate, high-quality data is vital to delivering safe, effective patient care. We are currently seeking a committed and detail-oriented individual to join our Data Quality Assurance Department as a Data Quality Support Officer. This post also includes study support towards a Level 4 Data Analyst Apprenticeship (via Multiverse), offering an excellent opportunity for long-term development.

Important Information:

• Sponsorship is not available for this role
• This vacancy may close early once a sufficient number of applications have been received

Main duties of the job:

This is an exciting opportunity to join a collaborative team dedicated to improving the integrity, completeness, and reliability of clinical and administrative data across the Trust.

What We're Looking For:

• Comfortable working with data and has strong IT skills
• Able to analyse reports and extract actionable insights
• Organised, self-motivated, and able to manage a busy workload
• A confident communicator with excellent interpersonal skills
• Ideally experienced in a healthcare or NHS environment (not essential)
• Familiar with the National Care Record Summary (NCRS) – desirable but not required
• Keen to grow professionally while contributing to meaningful improvements in healthcare

Working for our organisation:

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first-class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work-life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours.

Detailed job description and main responsibilities:

As part of our ongoing Data Quality Initiative, this role plays a key part in supporting departments across the Trust in identifying and resolving data issues. You’ll work closely with operational teams, advising on best practice and using data validation tools to analyse and correct errors. You will support a wide range of Trust-wide activities, including:

• Running and interpreting scheduled reports to address data quality concerns
• Supporting the implementation and maintenance of the EPIC programme
• Investigating and resolving duplicated or confused patient records
• Liaising with colleagues across multiple sites to correct data anomalies
• Assisting in audits related to Inpatient, Outpatient, and Waiting List data
• Managing monthly data challenges and national data tracing processes
• Supporting specialist teams in Cancer and Acute Services with record resolution
• Maintaining accurate and well-structured spreadsheets
• Using Trust IT systems confidently and effectively

Person specification:

Qualifications:

• Health Record & Information Management (IHRIM) or equivalent knowledge and experience
• NVQ level 4 or equivalent knowledge and experience
• ECDL level or equivalent
• General good standard of education equivalent to 5 GCSEs including English & Maths

Experience:

• In-depth knowledge of Patient Administration Systems or equivalent
• Proven experience of NHS structure and interdependencies
• Mentoring and training of colleagues and staff
• Experience of following processes and checking validity of the process and resultant data items
• Proven knowledge of Information Governance Laws ie FOI, Data Protection Act etc.
• Knowledge of NHS PAS systems across a range of data sets
• Knowledge of CRS, NCRS and NHS Data dictionary
• Proven record working on data quality corrections

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.