Sister in Outpatients

We are pleased to offer an exciting opportunity for a Band 6 Nurse to join our Outpatients Department as OPD Deputy Manager. We are looking for a highly motivated and proactive individual who is committed to delivering high-quality care to our patients. The ideal candidate will be organized, possess strong communication skills, and work effectively with colleagues across both departments and within the multidisciplinary team. This role offers a valuable opportunity to broaden your understanding of services across the Walton Centre, and to enhance your overall clinical knowledge in a supportive and dynamic environment.

Main duties of the job:

• Take responsibility for coordinating clinic rooms and supervising the smooth running of outpatient services, ensuring effective communication and continuity of care.
• Exercise sound clinical judgement and decision-making, particularly when managing patients with complex neurological needs.
• Oversee the daily organisation of outpatient clinics, ensuring patients and families are welcomed, informed, and monitored appropriately.
• Promote a consistently high standard of care, acting as a clinical role model and upholding the NMC Code of Conduct at all times.
• Maintain a safe clinical environment by adhering to infection control procedures, safeguarding policies, and risk assessment protocols.
• Support Trust-wide quality improvement initiatives aimed at enhancing patient safety, experience, and clinical outcomes.
• Contribute to clinical audits and service development through evidence-based practice.
• Play an active role in staff development by mentoring junior colleagues and students, and delivering training where needed.
• Assist in the induction and orientation of new staff, fostering a positive and inclusive team culture.
• Provide clinical leadership by acting as a point of contact for complex queries, supporting colleagues, and managing escalated concerns.
• Deputise for the Outpatients Department Manager during their absence, assuming responsibility for both outpatient areas.
• Ensure service continuity, effective issue escalation, and communication with senior managers and clinical leads.

Working for our organisation:

The Walton Centre NHS Foundation Trust is the only NHS trust to hold dual accreditation for the Investors in People. We invest in people and we invest in wellbeing standards and have been awarded Gold status for both. The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience.

Person specification:

• 1st level Registered Nurse (Adult)
• Relevant degree or working towards /equivalent experience.
• Holds or working towards recognised teaching/mentorship qualification.
• Significant relevant clinical experience at Band 5 (or above).
• Relevant teaching qualification/skills.
• Evidence of ability to act as a preceptor/mentor to new staff.
• Evidence of involvement in producing teaching strategies/packages.
• Competent in organising own workload and that of others.
• Good problem solving and decision making abilities.
• Good time management.
• Awareness of Health Policies and the changing NHS environment.
• Excellent communicator (verbal and written).
• Able to deal with conflict.
• Able to support and advise the team.
• Act as positive role model.
• Relevant clinical knowledge/experience of the specialty.

You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.