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- Tasks: Provide essential admin support and be the communication hub for the Liaison Mental Health Team.
- Company: Join the Midlands Partnership University NHS Foundation Trust, a leader in community health.
- Benefits: Enjoy flexible working, generous leave, and extensive health and wellbeing support.
- Why this job: Make a difference in your community while developing your career in a supportive environment.
- Qualifications: Strong IT skills and excellent communication abilities are a must.
- Other info: Opportunities for training, career progression, and a diverse, inclusive workplace.
The predicted salary is between 19900 - 21900 £ per year.
An interesting opportunity has arisen within the Liaison Mental Health Team based at Royal Shrewsbury Hospital. The post holders will provide a varied range of administrative duties and act as a focal point for communication. Excellent interpersonal and communication skills (both written and verbal) are essential, as is an ability to organise and prioritise their own workload to react quickly to changing situations. Strong IT skills are vital so applicants should evidence their experience of using databases and Microsoft Outlook, Excel and Word on their application. Training will be given to support your journey within the service, along with 1:1 supervisions & appraisals. We also support ongoing development opportunities if you wish to progress with your career, in-house training and NVQs available.
Main duties of the job
- To be the first point of telephone contact for staff at RSH making referrals to the team, dealing with enquiries which may at times be of a distressing nature/verbally aggressive and require sensitive handling.
- To organise own workload using independent judgement to prioritise required tasks and duties.
- To provide confidential administrative and organisational support to all staff.
- To maintain outlook calendars.
- To use a range of office machinery including the use of computerised data systems and word processing facilities.
- To open, sort and distribute mail ensuring that urgent mail receives appropriate attention.
- To carry out general office duties including photocopying and dealing with/ordering stationery levels and team supplies.
- To support the team/manager in organising the administrative function of the team.
- To process referrals to the team and update patient files as and when required.
- To take minutes of meetings, transcribe minutes and distribute to team members.
- To undertake such other duties as may be required.
Working for our organisation
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:
- Supporting your career development and progression.
- Excellent NHS Pension scheme.
- Generous maternity, paternity, adoption leave.
- Options for flexible working.
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
- Extensive Health and Wellbeing support and resources.
- If you work in our community teams, we pay for your time travelling between patients.
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate.
- Salary sacrifice car – fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates.
- Salary sacrifice bikes up to £2k.
- Free car parking at all trust sites.
- Free flu vaccination every year.
- Citizens Advice support linked with a Hardship Fund for one-off additional support up to £250 (if the criteria is met).
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Detailed job description and main responsibilities
For further information relating to this position please review the attached job description and personal specification.
Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.
Please note, we may be required to close this vacancy early if we receive a high volume of applications.
Person specification
Experience
- Able to work within a Team environment and contribute effectively to Team development.
Knowledge and Expertise
- Thorough working knowledge of using Microsoft Office, including database management.
Team Administrator in Shrewsbury employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator in Shrewsbury
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Liaison Mental Health Team at Royal Shrewsbury Hospital. Understanding their work and values will help you connect during the conversation.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent interpersonal abilities, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Show off your IT skills! Be ready to discuss your experience with Microsoft Office and any database management you've done. Bring examples of how you've used these tools in previous roles to make your case stronger.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure it gets seen by the right people and shows your enthusiasm for joining our team.
We think you need these skills to ace Team Administrator in Shrewsbury
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your excellent interpersonal and communication skills in your application. We want to see how you can organise and prioritise your workload, so give us examples of when you've done this before!
Be Specific with IT Experience: Since strong IT skills are vital for this role, don’t just say you’re good with Microsoft Office. Tell us about your experience with Outlook, Excel, and Word, and any database management you've done. We love specifics!
Keep It Professional Yet Personal: While we want your application to be professional, don’t shy away from letting your personality shine through. A touch of warmth and authenticity can make your application stand out in a sea of formalities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Transformationunitgm
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Team Administrator role. Familiarise yourself with the key responsibilities listed in the job description, such as managing communications and handling sensitive enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your IT Skills
Since strong IT skills are vital for this role, be prepared to discuss your experience with Microsoft Office, especially Outlook, Excel, and Word. Consider bringing examples of how you've used these tools in previous roles to improve efficiency or manage data effectively.
✨Practice Your Communication Skills
As a Team Administrator, excellent interpersonal and communication skills are essential. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable discussing how you would handle challenging situations, like dealing with distressed callers.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, training opportunities, or how they support career development. This shows that you're not only interested in the job but also in growing within the organisation.