Haematology Admin and Clerical Team Supervisor in Sheffield

Main area Haematology Admin & Clerical Team Supervisor Grade NHS AfC: Band 5 Contract Permanent Hours Full time – 37.5 hours per week Job ref 190-1117-DIR

Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Royal Hallamshire Hospital Town Sheffield Salary £31,049 – £37,796 pa/pro rata for part time staff Salary period Yearly Closing 10/12/2025 23:59

Haematology Admin and Clerical Team Supervisor

NHS AfC: Band 5

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

The Haematology Directorate is looking for an enthusiastic, experienced and driven Admin and Clerical Team Supervisor to join the team on its journey to modernise and improve processes to deliver outstanding patient care.

The service is fast-paced and encompasses a number of clinical areas, including Haemato-Oncology, Haemostasis and Thrombosis and Anticoagulation. It has also recently joined the Specialised Cancer Services Directorate to form a new Care Group (Haematology and Specialised Cancer – HaSC).

As one of the Admin and Clerical Team Supervisors you will ensure that designated clinical services are supported by an efficient and effective administrative system, including clerical, receptionist and secretarial support, data collection and clinical coding.

The Haematology Directorate is currently engaged in several large improvement and modernisation projects which aim to improve patient experience and the delivery of clinical care – therefore it is an exciting time to join the service and provide leadership and drive innovation in a dynamic environment.

Main duties of the job

The Admin and Clerical Team Supervisor will provide supportive leadership and management to the Admin & Clerical team across the directorate. You will provide line manage a group of administrative staff, including both secretarial and clerical staff

You will also ensure data is recorded by the directorates administrative staff in an accurate and timely manner to support the directorates core business and ensure an excellent service is provided to patients.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Education & Qualifications

• GCSE Grade 4/C or above in Maths and English (or equivalent qualification)
• A-Levels or equivalent standard qualification
• Degree level education in any subject

Experience

• Understanding of main issues affecting admin and clerical functions within the NHS
• Experience of participating in and/or playing a key role in service changes and projects
• Experience of HR management responsibilities including recruitment, selection, sickness management and conducting appraisals
• Extensive experience of working within healthcare services
• Experience of working with multidisciplinary teams
• Understanding of both clerical and secretarial functions within the NHS
• Experience of working in an outpatient department
• Experience of HR management responsibilities for disciplinary/capability
• Experience of working within the Service Improvement Framework
• Experience of chairing meetings
• Experience of using Trust information systems (Connect EPR, DAWN)

Skills & Knowledge

• Ability to provide guidance and support in a line management capacity
• Excellent organisational skills
• Effective written communication skills, including the ability to present information in a clear manner
• Ability to prioritise effectively
• Ability to solve problems
• Ability to use Microsoft Office packages including Word and Excel
• Clear understanding of patient confidentiality
• Ability to produce and interpret brief reports including numerical information

Personal Qualities

• A clear understanding of their personal value set including honesty and integrity, accountability, respect and efficiency
• Demonstrable self-awareness, and understanding of impact on others and an ability to manage self and maintain professional conduct in difficult and challenging situations
• A commitment to promoting equality and diversity in the workplace and in service delivery and development

Please note that in order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here.

Candidates are advised to read the attached guidance on using AI technology. W hen you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.