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- Tasks: Gain hands-on experience in customer service and administration across various NHS departments.
- Company: Leading NHS organisation in Sheffield dedicated to healthcare excellence.
- Benefits: Earn while you learn, with career advancement and valuable skills development.
- Why this job: Kickstart your career in healthcare with a supportive apprenticeship programme.
- Qualifications: Minimum of 4 GCSEs and strong communication and IT skills.
- Other info: Abundant learning opportunities in a dynamic healthcare environment.
The predicted salary is between 800 - 1400 £ per month.
A leading NHS organization in Sheffield is offering a Level 2 Customer Service Practitioner apprenticeship. This role is an excellent opportunity for individuals eager to gain valuable customer service and administrative skills while working across various departments.
Candidates must hold a minimum of 4 GCSEs and exhibit strong communication and IT skills. The apprenticeship promises career advancement with abundant learning opportunities, making it a vital step for aspiring professionals in healthcare.
Customer Service Apprenticeship - Level 2 in Sheffield employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprenticeship - Level 2 in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current or former apprentices in the NHS. They can give us insider tips on what to expect and how to stand out during the interview process.
✨Tip Number 2
Practice makes perfect! Get familiar with common customer service scenarios and role-play them with a friend. This will help us feel more confident when answering situational questions in interviews.
✨Tip Number 3
Show off your skills! Prepare examples of how we've used our communication and IT skills in past experiences. This will help us demonstrate that we’re the right fit for the apprenticeship.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Customer Service Apprenticeship - Level 2 in Sheffield
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer service, make sure your written application reflects your strong communication skills. Use clear and concise language, and don’t shy away from showcasing any relevant experiences that highlight your ability to connect with others.
Tailor Your Application: We want to see how you fit into our team! Take the time to tailor your application to the specific apprenticeship. Mention why you're interested in the healthcare sector and how your skills align with the job description. Personal touches go a long way!
Highlight Your IT Skills: As the job requires strong IT skills, be sure to mention any relevant software or tools you’re familiar with. Whether it’s Microsoft Office or customer service platforms, let us know how tech-savvy you are in your application!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the apprenticeship. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Transformationunitgm
✨Know Your Stuff
Before the interview, make sure you understand what the role entails. Research the NHS organisation and its values. Familiarise yourself with customer service principles and how they apply in a healthcare setting. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might be asked to demonstrate how you would handle a difficult customer or situation. Think of examples from your past experiences where you successfully communicated or resolved issues.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It doesn’t have to be overly formal, but looking neat and presentable shows that you take the opportunity seriously and respect the organisation's environment.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have a chance to ask questions. Prepare a few thoughtful ones about the apprenticeship, such as what a typical day looks like or what support is available for apprentices. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
