Clerical Officer (Neurology) in Sheffield

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages and financial support systems. Joining the Trust you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

An exciting opportunity has arisen to be a part of the Clinical Support Team in the Neurology department. The position requires excellent organisational skills, attention to detail, confidentiality, and a compassionate, patient‑centred approach.

• Filing, data input, photocopying, letter writing etc.
• Working collaboratively within a team and individually
• Communicating with patients and service users over the phone or face‑to‑face
• Dealing with patient case notes whilst maintaining high levels of confidentiality
• Ensuring patient case notes and the electronic patient record systems remain up‑to‑date
• Manage your own workload and ask for support when required

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

• Qualifications: GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience; NVQ Level II in Business Admin/Customer Service/IT
• Experience: Experience of working within an office environment; Experience of working in a public facing role; Relevant experience within the NHS
• Further Training: Knowledge of / experience of using information and/or customer service systems; Working knowledge of Microsoft Office packages including Outlook, Excel and Word; Previous experience Infoflex / 59R Software; Previous experience of PAS / Infoflex / SystmOne (area specific software)
• Skills and Knowledge: Understanding of data protection issues and the ability to maintain confidentiality; Excellent communication skills, with ability to deal with staff at all levels; Displays use of initiative with effective organisational skill; Ability to prioritise and work to strict/conflicting deadlines; On‑going commitment to personal development

Please note that in order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.