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- Tasks: Support nursing teams in delivering top-notch care and assist with patient needs.
- Company: Join Wrightington, Wigan and Leigh NHS Trust, dedicated to exceptional patient care and staff happiness.
- Benefits: Enjoy flexible working hours, a supportive environment, and opportunities for personal development.
- Why this job: Kickstart your healthcare career in a dynamic setting that values compassion and teamwork.
- Qualifications: GCSEs in English and Maths, NVQ Level 2 or 3, or willingness to learn.
- Other info: Positions available are part-time, with potential for permanent roles in the future.
The predicted salary is between 24625 - 25674 £ per year.
Main area Medicine Grade NHS AfC: Band 3 Contract 1x15hr permanent 1x24hr fixed term to cover an employee on maternity leave until Jan-26 Hours
- Part time
- Flexible working
15 hours per week (7 days Monday to Sunday) Job ref 302-25-7227230M
Employer Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Employer type NHS Site Royal Albert Edward Infirmary Town Wigan Salary £24,625 – £25,674 per annum, pro rata Salary period Yearly Closing 20/07/2025 23:59
NHS AfC: Band 3
Choose Well – Choose WWL
Job overview
Are you considering taking your first step onto the nursing ladder?
We are seeking Senior Healthcare Support Workers to work within our busy Emergency Department/ UTC.
We will be looking for enthusiasm, drive and passion where the delivery of outstanding levels of care can be nurtured. You will have excellent communication skills and the flexibility and adaptability to meet the needs of this busy area. You will be motivated and committed to delivering high quality care to your patients in a busy and challenging unit.
The successful candidate will be efficient, reliable and be able to work using their own initiative whilst being part of a team. You will be a motivated and confident healthcare support worker dedicated to assisting in the delivery and the development of an excellent service.
We have the following vacancies available:
1 x 15hr permanent
1 x 24hr fixed term to cover maternity leave until Jan-26.
These vacancies are open to internal and external applicants. For the fixed term vacancy, NHS employees should secure their manager’s agreement for a secondment arrangement ideally prior to applying, as this will be a condition of any offer made. The vacancy is advertised on a fixed term basis to provide cover for an employee on maternity leave and will end Jan-26 or when the substantive postholder returns. Whilst this post is advertised on an fixed term basis there is the potential that this post may become permanent in the future.
Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.
Main duties of the job
You will be responsible for providing a range of personal care for patients and a range of clinical duties under the guidance of a registered healthcare professional.
Senior Healthcare Support Workers work independently performing a number of clinical duties/tasks following training and meeting competency within role as per policy and procedure.
Senior Healthcare Support Workers will be responsible for providing a range of personal care for patents and a range of clinical duties under the guidance of a registered healthcare professional.
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Detailed job description and main responsibilities
Duties and Responsibilities
Your role as a Healthcare Support Worker is to support our Nursing teams deliver the best care possible to our patients and contribute to the smooth running of our wards and departments.
We know that no two days are the same and it’s hard to fit everything on one page, however, the following are an example of the duties our Healthcare Support Workers do every day in their role.
1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
2. Assist qualified nursing and medical staff where requested.
3. Communicate with all members of the team to maintain a good service provision.
4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
5. Prepare and support the patient appropriately during any activity that is to be undertaken.
6. Alert the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.
7. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed
8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
9. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
10. Contribute to own personal development and take an active part in learning opportunities.
Person specification
Qualifications
- GCSE English Language and Maths A to C or 4 -9 or functional skills or equivalent.
- NVQ 2 or equivalent
- NVQ Level 3 or equivalent or willing to undertake an apprenticeship in Senior Heathcare Support Worker
- Effective level of numeracy and literacy skills
Skills
- Proven ability to remain calm under pressure
- Proven ability to demonstrate compassion/empathy/help others
- Effective team player
- Ability to deal with people from all backgrounds
- Effective communication skills – written and verbal
Knowledge
- Effective understanding of confidentiality
Additional
- Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
- Proven ability to be flexible in your approach
Our Trust prefers candidates to submit applications online. Please contact the Recruitment Team on 01942 244000 if you have difficulty applying online.
The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications.
We endeavour to inform all applicants of the outcome of their application by email or SMS text message.
Guidance on Completing Your Application
Applications are scored against the person specification, therefore we recommend that you use the supporting information section of your application form to demonstrate how you meet the essential and desirable criteria for the role, providing illustrative examples where possible.
On-Call
Please note that some roles may require you to participate in an on-call rota, if the role is predominantly operational.
WWL has signed up to the Greater Manchester Continuous Service Commitment. and will recognise your continuous or ‘unbroken’ service in any Greater Manchester Local Authority or NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority; giving you access to our service-related benefits.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Gemma Burrows Job title ED Matron Email address Gemma.M.Burrows@wwl.nhs.uk Telephone number 01942 773436 Additional information
Mandy Eccles
ED Unit Leader
01942 773127
If you have problems applying, contact
Address Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone 07786527068
#J-18808-Ljbffr
Senior Healthcare Support Worker - ECC/ UTC employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Healthcare Support Worker - ECC/ UTC
✨Tip Number 1
Familiarise yourself with the specific duties of a Senior Healthcare Support Worker in an Emergency Department. Understanding the fast-paced environment and the types of care you will be providing can help you demonstrate your enthusiasm and readiness during any interviews.
✨Tip Number 2
Network with current or former employees of Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. They can provide valuable insights into the workplace culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your ability to work under pressure and your experience in providing compassionate care. The interviewers will likely want to hear about specific situations where you've demonstrated these skills, so think of examples in advance.
✨Tip Number 4
Show your commitment to personal development by researching relevant training or qualifications that align with the role. Mentioning your willingness to undertake further training, such as an apprenticeship in Senior Healthcare Support Work, can set you apart from other candidates.
We think you need these skills to ace Senior Healthcare Support Worker - ECC/ UTC
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Healthcare Support Worker position. Tailor your application to highlight how your skills and experiences align with the job description.
Highlight Relevant Experience: In your application, focus on your previous experience in healthcare settings. Provide specific examples of how you've assisted patients, worked under pressure, and contributed to a team environment.
Demonstrate Communication Skills: Effective communication is key in this role. Use your application to showcase your written communication skills and provide examples of how you've successfully communicated with patients and colleagues in the past.
Use the Supporting Information Section Wisely: Utilise the supporting information section of your application form to clearly demonstrate how you meet the essential and desirable criteria for the role. Include illustrative examples that reflect your qualifications and commitment to patient care.
How to prepare for a job interview at Transformationunitgm
✨Show Your Passion for Patient Care
During the interview, express your enthusiasm for providing high-quality care to patients. Share specific examples of how you've gone above and beyond in previous roles to ensure patient comfort and well-being.
✨Demonstrate Effective Communication Skills
Highlight your ability to communicate clearly with both patients and team members. Be prepared to discuss situations where effective communication made a difference in patient care or team collaboration.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios from your past experiences where you had to adapt quickly or manage a challenging situation in a healthcare setting.
✨Emphasise Teamwork and Flexibility
The role requires working as part of a team in a busy environment. Share examples of how you've successfully collaborated with others and adapted to changing circumstances to meet patient needs.