Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide secretarial and administrative support in a busy medical department.
- Company: Join North West Anglia NHS Foundation Trust, dedicated to community health and inclusivity.
- Benefits: Enjoy diverse benefits, including employee support and a commitment to diversity.
- Why this job: Make a positive impact while gaining valuable experience in a supportive environment.
- Qualifications: GCSE English and audio typing qualification or relevant experience required.
- Other info: Applications may close early due to high interest; apply soon!
The predicted salary is between 24000 - 36000 £ per year.
Secretarial Assistant/Audio Typist – Peterborough
Band 2
Job overview
To provide efficient and comprehensive medical secretarial and administrative support within the Dermatology and Plastic Surgery Department.
Main duties of the job
To perform all allocated secretarial and administrative tasks required to meet the needs of a very busy service.
- Dealing with telephone enquires both internal and external
- Dealing with incoming and outgoing post
- Direct administrative support to Consultants and nurse specialists
- Dealing with emails
*Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice*
Working for our organisation
We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.
In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Detailed job description and main responsibilities
Utilising CAREFLOW (Patient Administration System) E-Track, EPRO, EVOLVE, ClinicMan, ICE and MS Teams to provide an efficient service for patients, staff and visitors, when required.
To utilise other software packages, as required, to maintain records for audit directly relevant to the post.
Support the smooth running of the Dermatology and Plastic Surgery Department.
Respond to enquiries from clinics and wards (personal and telephone) ensuring good communication and appropriate referrals.
Knowledge of the secretarial work within the specialty enabling appropriate support with workloads.
Demonstrate initiative tact and ensure confidentiality is maintained at all times.
To liaise with patients, consultants/teams, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals.
Person specification
Education and Qualifications
- Educated to GCSE level standard English Language at Grade A – C (or equivalent)
- Audio typing qualification or relevant experience
- NVQ II in Business Administration
Experience
- Demonstrate an understanding of customer care/ability to work with sensitive and confidential information
- Experience of working with the general public and/or professionals
- Experience of using MS Office, particularly MS Word and Outlook
- Experience of working within the NHS and an understanding of medical terminology
- Experience of using Hospital systems, for example PAS (Patient Administration System)
Knowledge
- Knowledge and understanding of Confidentiality and the Data Protection ACT
- Ability to adhere to Policies and Procedures
- Understanding and working practice of NHS performance targets including 18-week referral to treatment times
We welcome applications from people who need a Skilled Worker visa, as long as the role is on the list of eligible jobs and meets the required salary. Please check your eligibility for a Certificate of Sponsorship before applying: Check if you need a UK visa – GOV.UK .
Make sure you provide full and accurate details of your immigration status on your application. If you’re applying from outside the UK, you’ll need to provide a criminal record certificate for any country where you’ve lived for 12 months or more in the last 10 years.
If you’re applying for a role in health or adult social care, you may be eligible for a Health and Care Worker visa instead. It costs less and you won’t need to pay the annual health surcharge.
We may close this vacancy early if we receive enough applications, so please apply as soon as you can.
Employer certification / accreditation badges
Application numbers
This vacancy may close earlier if it received a high number of applications and therefore we recommend that you complete and submit your application in good time to avoid disappointment.
Name Pauline Waterfall Job title APC for Dermatology & Plastic Surgery Email address pauline.waterfall@nhs.net Telephone number 01733 678640
If you have problems applying, contact
Address North West Anglia NHS Foundation Trust
Resourcing Department
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
Cambs
PE29 6NT
Telephone 01480 847491
#J-18808-Ljbffr
Secretarial Assistant/Audio Typist - Peterborough employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Secretarial Assistant/Audio Typist - Peterborough
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as CAREFLOW and MS Teams. Having a good grasp of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your medical terminology and understanding of NHS performance targets. This knowledge will help you communicate effectively with consultants and other healthcare professionals, showcasing your commitment to the role.
✨Tip Number 3
Practice your audio typing skills to ensure you're quick and accurate. Being proficient in this area is crucial for a Secretarial Assistant, and it can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees in similar roles within the NHS. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach during interviews.
We think you need these skills to ace Secretarial Assistant/Audio Typist - Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in secretarial roles and any familiarity with medical terminology. Emphasise your audio typing skills and proficiency in MS Office, particularly Word and Outlook.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your understanding of customer care and confidentiality, and how your skills align with the needs of the Dermatology and Plastic Surgery Department.
Highlight Relevant Qualifications: Clearly list your qualifications, such as your audio typing certification and NVQ II in Business Administration. If you have GCSEs in English, make sure to mention your grades to meet the educational requirements.
Showcase Your Experience: Detail your previous experience working in busy environments, particularly within the NHS if applicable. Include examples of how you've handled sensitive information and provided administrative support to professionals.
How to prepare for a job interview at Transformationunitgm
✨Know Your Software
Familiarise yourself with the software mentioned in the job description, such as CAREFLOW, MS Office, and any other relevant systems. Being able to discuss your experience with these tools will show that you're prepared and capable of handling the technical aspects of the role.
✨Demonstrate Confidentiality Awareness
Since the role involves dealing with sensitive information, be ready to discuss how you maintain confidentiality and adhere to data protection regulations. Providing examples from past experiences can help illustrate your understanding of these important principles.
✨Showcase Customer Care Skills
Highlight your experience in customer care, especially in a medical or administrative context. Be prepared to share specific instances where you effectively handled enquiries or resolved issues, demonstrating your ability to communicate well with both patients and professionals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage a busy workload. Think about how you would prioritise tasks and handle multiple requests simultaneously, and be ready to articulate your thought process during the interview.