Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch reception support in a busy Rheumatology Outpatients Department.
- Company: Join the Norfolk and Norwich University Hospitals NHS Foundation Trust, a leading healthcare provider.
- Benefits: Enjoy competitive salary, NHS pension, flexible working, and on-site childcare.
- Why this job: Be part of a dedicated team making a real difference in patient care.
- Qualifications: Good literacy, numeracy, and previous clerical or customer service experience required.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 24465 - 24465 £ per year.
Employer: Norfolk and Norwich University Hospitals NHS Foundation Trust.
Site: Norfolk and Norwich University Hospital.
Town: Norwich.
Salary: £24,465 per annum (Yearly).
Closing: 08/02/2026 23:59.
Interview date: 16/02/2026.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually, many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do:
- People-focused: We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
- Respect: We act with care, compassion and kindness and value others’ diverse needs.
- Integrity: We take an honest, open and ethical approach to everything we do.
- Dedication: We work as one team and support each other to maintain the highest professional standards.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
Job overview: Rheumatology is very excited to have the opportunity to advertise for a receptionist and we want to hear from YOU!
The Rheumatology team is comprised of doctors, nurses and administration staff. We are seeking an enthusiastic, motivated, hard-working and flexible person to assist with the smooth running of this busy department.
Main duties of the job: The post holder will deliver a high-quality reception and support service within the Rheumatology Outpatients Department. It is essential to have effective communication skills when liaising with patients, relatives, the general public, and a diverse range of multi-professional staff both internal and external to the Trust.
The candidate will serve as the first point of contact for all appointment bookings and will liaise with relevant clinicians as appropriate. It will also be the administrator's responsibility to ensure accurate and timely entry of patient information into the Patient Administration System (PAS), adhering to the principles of real-time data entry.
Working for our organisation: Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff. The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas.
We offer NHS benefits/discounts and additional perks such as:
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work and home electronics
Person specification:
- Good general standard of literacy and numeracy
- To undertake PAS training
- Previous clerical work including data input
- Experience in NHS or customer service organisation
- Good communication and interpersonal skills
- Flexible – able to multi-task and prioritise
- Effective role model, demonstrating NNUH’s PRIDE values of People focused, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Applications: Following candidate feedback and to reduce our dependency on paper, all communication regarding your application will be by email. Please check your emails (and Spam) regularly.
We value equality in our team and recruit from all sections of the community. If you meet the minimum criteria and have a disability, you may wish to be considered under the Guaranteed Interview Scheme by indicating this in the relevant section of your application.
We look forward to receiving your application.
Receptionist - Rheumatology Outpatients employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Rheumatology Outpatients
✨Tip Number 1
Get to know the NNUH values inside out! When you’re at the interview, weave them into your answers. Show how you embody being people-focused, respectful, and dedicated. It’ll make you stand out as someone who truly fits in with the team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows your interest in the role and helps you understand if it’s the right fit for you. Ask about team dynamics, training opportunities, or what a typical day looks like in the Rheumatology Outpatients Department.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest updates and opportunities there. Don’t miss out on being part of something great at NNUH!
We think you need these skills to ace Receptionist - Rheumatology Outpatients
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, give the job description a good read. It’s packed with info on what we’re looking for, so make sure you understand the role and how your skills fit in.
Tailor Your Application: Don’t just send a generic application! Use specific examples from your experience that match the skills and values we’ve highlighted. Show us why you’re the perfect fit for our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see your strengths!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, you’ll find all the info you need there!
How to prepare for a job interview at Transformationunitgm
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist in the Rheumatology Outpatients department. Familiarise yourself with the Patient Administration System (PAS) and be ready to discuss how your previous clerical experience aligns with the role.
✨Emphasise Communication Skills
As the first point of contact for patients and staff, effective communication is key. Prepare examples of how you've successfully handled difficult situations or communicated clearly in past roles. This will show that you can maintain a calm and professional demeanour under pressure.
✨Showcase Your Flexibility
The job requires someone who can multi-task and adapt to changing priorities. Think of instances where you've had to juggle multiple tasks or adjust to unexpected changes in your work environment. Highlighting this will demonstrate your ability to thrive in a busy department.
✨Align with NNUH Values
Familiarise yourself with the values of Norfolk and Norwich University Hospitals NHS Foundation Trust: People-focused, Respect, Integrity, Dedication, and Excellence. Be prepared to discuss how you embody these values in your work and how they resonate with your personal ethos.
