Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Receptionist, managing patient records and ensuring smooth operations at our dental hospital.
- Company: Sheffield Teaching Hospitals NHS Foundation Trust is a leading NHS organisation dedicated to staff and community wellbeing.
- Benefits: Enjoy flexible working, career development, health packages, and discounts with various retailers.
- Why this job: Be part of a supportive team that values your contributions and promotes work-life balance.
- Qualifications: GCSEs in English and Maths or equivalent experience; customer service skills are a must.
- Other info: This is a fixed-term contract for up to 12 months, covering maternity leave.
The predicted salary is between 20400 - 28400 £ per year.
Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Charles Clifford Dental Hospital Town Sheffield Salary £24,465 per annum pro rata for part time staff Salary period Yearly Closing 18/08/2025 23:59 Interview date 27/08/2025
NHS AfC: Band 2
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
We are seeking a dedicated and motivated Receptionist to join our team. This is an exciting opportunity for individuals with experience in reception. The role will be based across at Charles Clifford Dental Hospital.
- Recording various details on the Connect computerised system and database
- Ensuring patients notes, investigations
- Maintaining waiting list information, maintaining overdue reviews
- Reaccept patients at the reception desk
- Arranging follow up as required
This vacancy is advertised on a fixed term contract basis for a period of a maximum of twelve months due to maternity leave of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust\’s legal obligations regarding fixed term contracts and statutory maternity provisions.
Please also note any secondment must first be agreed with your current line manager.
Main duties of the job
Good organisational and communication skills are required to ensure a smooth and efficient service .
Computer and keyboard skills are essential to enable the post holder to utilise information on the Database, Patient Administrative System (PAS) and Results Reporting System
Assisting departmental secretary and the Senior Clerk within the department
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Education and Qualifications
- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
- NVQ Level II in Business Administration / Customer Service / IT
Experience
- Experience of working within an office environment
- Experience of working in a public facing role.
- Relevant experience within the NHS
Further Training
- Knowledge of / experience of using information and/or customer service systems
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne (area specific software)
Skills and Knowledge
- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels.
- Displays use of initiative with effective organisational skill
- Ability to prioritise and work to strict/conflicting deadlines
- On-going commitment to personal development
Please note that in order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here .
Candidates are advised to read the attached guidance on using AI technology. W hen you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.
When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.
You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.
If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.
The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.
Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.
All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.
For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
#J-18808-Ljbffr
Receptionist employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Infoflex and PAS. Having hands-on experience or even a basic understanding of these systems can set you apart from other candidates.
✨Tip Number 2
Highlight your customer service skills during the interview. Since this role is public-facing, demonstrating your ability to handle various situations with professionalism and empathy will be crucial.
✨Tip Number 3
Research Sheffield Teaching Hospitals NHS Foundation Trust and their values. Being able to articulate how your personal values align with theirs can show your genuine interest in the role and organisation.
✨Tip Number 4
Prepare questions for your interview that reflect your understanding of the role and the team dynamics. This not only shows your enthusiasm but also helps you assess if the position is the right fit for you.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception or customer service roles. Emphasise your organisational and communication skills, as these are crucial for the position.
Craft a Strong Personal Statement: In your personal statement, clearly demonstrate how you meet the role criteria outlined in the job description. Use specific examples from your past experiences to showcase your skills and knowledge.
Highlight Relevant Qualifications: Ensure you mention any qualifications that align with the job requirements, such as GCSEs in English and Maths or NVQ Level II in Business Administration. This will strengthen your application.
Follow Application Instructions: Pay close attention to the application process outlined in the job posting. Make sure to submit your application via the Trac recruitment system and check for any additional documents required.
How to prepare for a job interview at Transformationunitgm
✨Research the Trust
Before your interview, take some time to learn about Sheffield Teaching Hospitals NHS Foundation Trust. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Demonstrate Your Communication Skills
As a Receptionist, excellent communication is key. Be prepared to showcase your ability to communicate clearly and effectively during the interview. You might be asked situational questions, so think of examples where you've successfully handled difficult conversations or provided exceptional customer service.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in reception or public-facing roles. Use specific examples to illustrate how your skills align with the job requirements, such as using computer systems or managing patient information. This will help the interviewers see how you can contribute to their team.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or opportunities for professional development. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
