Health Care Support Worker in Port Talbot

Work as part of the multidisciplinary team delivering care to patients with support and supervision provided by a registered health care professional.

• Undertakes personal care activities and clinical care duties with minimal support and supervision as delegated by a registered healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation.
• Ensures the registered healthcare professional is regularly updated on the patients/client’s condition and progress.
• Ensures the working environment is safe and hygienic following infection prevention and control policies and processes.
• Contributes to the teaching and supervision of students and junior staff.
• Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSW’s in Wales.

Main duties of the job:

• Provide personal care including washing, dressing, toileting, and feeding.
• Support safe patient mobility and use of aids.
• Monitor and record vital signs (e.g. BP, pulse, temperature, glucose).
• Assist with continence care, catheter/stoma support, and pressure area care.
• Carry out delegated clinical tasks such as ECGs, phlebotomy, and specimen collection (following training).
• Support patients with cognitive impairments, ensuring dignity and safety.
• Escort patients to other departments and assist with admissions/discharges.
• Maintain accurate documentation and report changes in condition.
• Work under supervision of registered nurses, adhering to infection control and manual handling policies.
• Contribute to a safe, compassionate care environment and support junior staff.

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

There are also apprenticeships, work placements and volunteering roles available. We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities:

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person specification:

• Level 3 qualification in a health care related subject or equivalent experience and can evidence work-based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role, which is gained through experience and work-based training/short courses.
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW).
• Knowledge of relevant policies and procedures within a healthcare setting, for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality, for example General Data Protection Regulations (GDPR).

• Good communication skills – verbal and written, with the ability to convey information clearly and sensitively.
• Ability to work with minimum supervision to a high standard.
• Ability to keep calm in stressful situations.
• Organisational skills, with the ability to plan and prioritise own and others workload efficiently.
• Ability to demonstrate a caring and compassionate approach.
• Ability to use technology to undertake the role, for example Microsoft Office, virtual platforms such as TEAMS.
• Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

• Ability to work a range of shift patterns.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.