Band 3 Healthcare Support Worker - RACE Clinic in Poole

Main area: Older People's Service

Grade: Band 3

Contract: Permanent

Hours: Full time - 37.5 hours per week (Currently Monday - Friday 9am-5pm - but we will review these hours on merging of services which will likely include weekend working and long days)

Job ref: 153-ME05516

Employer: University Hospitals Dorset NHS Foundation Trust

Site: Poole Hospital

Town: Poole

Salary: pa/pro rata

Closing: 17/02/2026 23:59

As University Hospitals Dorset, we are a three-site acute trust with university hospital status through our partnership with Bournemouth University, working with an annual budget of £730m. We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches, you'll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we're also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work. We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.

At UHD, our active staff network groups are the Women’s Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group. As a Trust, we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview: An exciting new opportunity has arisen for a well-motivated, kind and caring individual to join a well-established, nationally recognised Same Day Emergency Care clinic. RACE Clinic is an SDEC clinic which supports older patients to be assessed, diagnosed and managed/discharged the same day without the need for a lengthy hospital admission. Referrals are taken from the emergency department and community services including GPs with older patients presenting with a variety of clinical medical conditions.

We are looking for a dedicated band 3 nurse to join our team, to support patients through this process through direct caregiving and to convey patients to diagnostics throughout the hospital. The clinic is an Advanced Clinical Practitioner led service so the successful candidate will report directly to the ACP team. This is a full-time position with hours currently Monday - Friday 9-5pm.

Base Location: Poole Hospital, until merger, then post will transfer to RBH site.

Interview Date: 26/02/2026

Main duties of the job: To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Working for our organisation: UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview. If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.

UHD has active networks including Women’s, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes. AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.

Detailed job description and main responsibilities: To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person specification:

• Qualifications: Good standard of numeracy and literacy; Completion of a competency-based workbook or equivalent relevant experience to vocational level 3; Short courses to undertake patient and clinical care duties.
• Knowledge: An understanding around basic patient care; Knowledge of care and related procedures, clinical observations, relevant legislation; Knowledge of same day Emergency Care Clinics.
• Other: Ability to communicate with all levels of staff; Ability to work both independently and as part of a team.
• Experience: Ability to adapt and learn in a health care environment; Experience in working with Elderly People; Previous experience of working within a care environment/NHS; Experience of working as part of a multidisciplinary team; Experience in caring for people with dementia; Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.; Ability to communicate clearly and effectively (to understand and be understood); Ability to follow clear instruction and feed back to senior staff; Ability to work as part of a team, as well as on own initiative; IT literate; Venepuncture and cannulation.

Please note: Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands. This advert may be closed early if sufficient applications are received. COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.

Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.