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- Tasks: Manage patient pathways and ensure timely treatment in a busy ophthalmology setting.
- Company: Join Ashford and St. Peter's Hospitals NHS Foundation Trust, serving over 410,000 people.
- Benefits: Enjoy competitive salary, professional development, and a commitment to staff wellbeing.
- Why this job: Be part of a dedicated team improving patient care and experience in the NHS.
- Qualifications: Administrative experience in healthcare and knowledge of waiting list management required.
- Other info: Applications may close early, so apply soon!
The predicted salary is between 24800 - 28400 £ per year.
Employer Ashford and St. Peter\’s Hospitals NHS Foundation Trust Employer type NHS Site Ashford Hospital Town Ashford Salary £28,860 – £31,671 pa, inc. HCAS Salary period Yearly Closing 04/08/2025 23:59
Patient Pathway Tracker, Ophthalmology
NHS AfC: Band 4
Job overview
Working in the busy Ophthalmology Administration Offices, based at Ashford Hospital, the successful Outpatients Pathway Tracker candidate will be responsible for new and follow-up waiting list management and monitoring of RTT pathways. They will be responsible for validating and monitoring the Trust\’s performance against the Referral to Treatment 18 week waiting time standards and they will work as a member of the pathway tracking clinical team, acting as a local expert on RTT 18 week guidance.
Please note previous applicants need not re-apply.
Main duties of the job
Pay particular focus to the tracking of outpatient overdue follow-up appointments, introducing robust systems to avoid ‘loss to follow-up’.
Validate and monitor the Trust’s performance against the Referral to Treatment 18 week waiting times standards, ensuring patients receive treatment within the required timescales through monitoring and auditing elective patient pathways.
Working for our organisation
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter\’s, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team
Although it isn\’t the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Detailed job description and main responsibilities
Work as a member of the pathway tracking clinical team acting as a ‘local expert’ on patient pathway RTT 18 week guidance, reporting mechanisms and service improvements that will improve patient experience & facilitate the provision of accessible and high quality care.
Be key in overseeing RTT 18 week performance management across the specialties within the MES division, providing expertise & support for the delivery & achievement of patient RTT standards
Person specification
Qualifications
- Extensive specific administrative medical specialty knowledge gained by education or relevant experience
- Ability to deal with non-routine situations and make appropriate decisions with the knowledge and skills to degree level by qualification or through experience
Experience
- Full range of admin experience within the NHS
- Experienced knowledge of waiting list management & pathways
- Experienced knowledge of using Cerner
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Patient Pathway Tracker, Ophthalmology employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Pathway Tracker, Ophthalmology
✨Tip Number 1
Familiarise yourself with the NHS's Referral to Treatment (RTT) guidelines, especially the 18-week waiting time standards. Understanding these regulations will not only help you in the role but also demonstrate your commitment and knowledge during any discussions.
✨Tip Number 2
Network with current or former employees of Ashford and St. Peter's Hospitals NHS Foundation Trust. They can provide valuable insights into the work culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Highlight any experience you have with patient pathway management or waiting list administration in your conversations. Being able to discuss specific examples will show that you are well-prepared for the responsibilities of the Patient Pathway Tracker role.
✨Tip Number 4
Stay updated on the latest developments in ophthalmology and healthcare administration. This knowledge can set you apart from other candidates and show your enthusiasm for the field during interviews.
We think you need these skills to ace Patient Pathway Tracker, Ophthalmology
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Patient Pathway Tracker position. Tailor your application to highlight relevant experience in waiting list management and RTT pathways.
Highlight Relevant Experience: In your CV and cover letter, emphasise your administrative experience within the NHS, particularly any roles that involved managing patient pathways or working with RTT standards. Use specific examples to demonstrate your expertise.
Showcase Your Skills: Make sure to mention your ability to handle non-routine situations and decision-making skills. If you have experience using Cerner or similar systems, be sure to include this as it is relevant to the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Transformationunitgm
✨Know Your RTT Standards
Familiarise yourself with the Referral to Treatment (RTT) 18-week waiting time standards. Be prepared to discuss how you would monitor and validate these pathways, as this is a key responsibility of the role.
✨Demonstrate Administrative Expertise
Highlight your previous administrative experience within the NHS, especially in relation to waiting list management. Be ready to provide examples of how you've successfully managed similar tasks in the past.
✨Showcase Problem-Solving Skills
Prepare to discuss non-routine situations you've encountered in your previous roles and how you made decisions to resolve them. This will demonstrate your ability to handle challenges effectively.
✨Emphasise Team Collaboration
As you'll be working as part of a clinical team, be sure to convey your ability to collaborate with others. Share examples of how you've worked with teams to improve patient experiences or streamline processes.