Research Support Manager in Newcastle upon Tyne

Employer The Newcastle upon Tyne Hospitals NHS Foundation Trust Employer type NHS Site Royal Victoria Infirmary Town 317 02 Royal Victoria Infirmary Salary £38,682 – £46,580 per annum Salary period Yearly Closing 25/01/ :59 Interview date 16/02/2026

Research Support Manager

Band 6

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.

With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, w e’re in the top five providers of specialised health services in the country.

As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

The Research Support Manager will support the management and maintenance of the Clinical Trial Coordinators, Data Managers and Administrative staff within Team 8, Team 10 and the Roaming Team. This role will be responsible for around 15 staff members ensuring they are supported, line managed and have a point of escalation.

This is a fast-paced role which ensures the efficient and timely initiation and delivery of clinical research in line with Key Performance Indicators along with ensuring the implementation, standardisation, and optimisation of quality, financial, and data systems. The role will support and lead accelerated study start up.

• Interview Date Monday 16 February 2026
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

Main duties of the job

The successful candidate will work closely with the Clinical Trials Manager ensuring studies are set-up quickly and efficiently and delivered in line with Good Clinical Practice and other local and national guidelines. The successful candidate will have significant experience and proven track record of managing a large portfolio of clinical trials at different stages, setting up and coordinating clinical research and working in line with research governance.

The Research Support Manager will have excellent communication, organisation and interpersonal skills with the ability to assimilate complex information to stakeholders, staff and senior managers. It is imperative to work in line with and demonstrate Trust Core Values.

As this is a Line Management position, line management experience is desirable but not essential, training will be provided for the successful candidate.

Working for our organisation

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Northern Centre for Cancer Care, North Cumbria

These include a range of flagship services which deliver cutting‑edge care (supported by state‑of‑the‑art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Detailed job description and main responsibilities

The post holder will support the management and maintenance of the clinical trial coordination, data management and administrative functions within designated research team(s) delivering information, tools and processes that support the effective management of the portfolio of research within the team(s).

The primary aims of the post are to:

• Facilitate the management of research feasibility assessments.
• Ensure the efficient and timely initiation and delivery of clinical research.
• Ensure the implementation, standardisation, and optimisation of quality, financial, and data systems.
• Support activity and performance reporting.

The post holder will work with the Clinical Research Team Lead and other senior managers to support the identification and delivery of quality improvement and other projects across the team as required.

Person specification

Qualifications & Education

• Educated to degree level or equivalent experience in scientific and medical research
• Post graduate certificate in clinical research or other relevant post graduate qualification/ experience

Knowledge & Experience

• Significant experience in clinical trial administration and co‑ordination in the NHS, academic and/ or commercial setting. In‑depth understanding of clinical research process, patient information systems and relevant clinical research relevant standards and legislation
• Knowledge of the governance and legislative framework for conducting clinical research studies, e.g., Good Clinical Practice (GCP), Knowledge and understanding of policies and procedures pertaining to confidentially and data protection, e.g. Data Protection Act, GDPR and Caldicott Guidelines
• Knowledge of external organisations including research partners in the higher education and commercial sectors
• Knowledge of HR policies and procedures
• Experience of managing staff
• Experience of budgetary management
• Specialty specific knowledge and experience
• Experience of delivering service improvements
• Experience of working with research funders, including industry and NHS
• Experience of working collaboratively with academic, professional, and managerial staff at a senior level within healthcare, academic or research setting
• Knowledge of the wider NHS and health service issues
• Experience of using an electronic patient record

Skills & Abilities

• Excellent oral and written communication skills
• Excellent interpersonal skills with the ability to negotiate, influence in contentious situations
• Intermediate level of IT skills
• Excellent organisational skills and ability to manage own workload to meet deadlines
• Ability to assimilate complex information
• Ability to work to tight and/ or unexpected deadlines
• Ability to simultaneously manage a wide variety of issues and projects

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Candidates who are shortlisted for interview will be contacted by e‑mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.

Employer certification / accreditation badges

#J-18808-Ljbffr