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- Tasks: Join our team as a Medical Records Clerk, managing case notes and supporting the Medico-legal team.
- Company: Cwm Taf Morgannwg University Health Board is a leading NHS organisation in South Wales, dedicated to community health.
- Benefits: Enjoy flexible work hours, generous leave, career growth, and a strong pension plan.
- Why this job: Be part of a compassionate team making a real difference in patient care within a vibrant community.
- Qualifications: Good standard of general education and experience in a busy office environment required.
- Other info: Work in a diverse setting with opportunities for ongoing learning and development.
The predicted salary is between 20800 - 24999 ÂŁ per year.
Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Royal Glamorgan Hospital Town Llantrisant Salary ÂŁ24,833 per annum pro rata Salary period Yearly Closing Today at 23:59
Medical Records Clerk
Band 2
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Job overview
These posts offer an opportunity to 2 individuals to work within an administrative environment within the Medical Records Department in the Royal Glamorgan Hospital and our Williamstown Hub.
The post will involve the retrieval of case notes from around the hospital. Sending case notes back to our off site storage unit and decanting cages of case notes when the deliveries arrive from the Hub. Duties will also include supporting the Medico-legal team with their requests, locating case notes for them and photocopying. The successful candidate will be liaising with staff from all parts of the Health Board and at all levels. On the job training will be undertaken and the successful candidate must be numerate and literate and able to work under pressure.The hours of the posts are as follows –
POST 1 = Monday – Friday – 08:30 – 16:30
POST 2 = Monday, Tuesday, Wednesday and Friday – 09:30 – 14:30
There will also be a requirement to work within the off site Hub in Williamstown, although your base will be RGH.
Main duties of the job
The successful candidates will be joining a well established team providing support within the Medical Records Department particularly to the Medico-legal section.
Retrieval of case notes from around the hospital.
Dealing with digitised records.
Requesting case notes from other hospital and the Hub.
The successful candidate must possess good communication and keyboard skills.
Working for our organisation
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Detailed job description and main responsibilities
You will be ale to find a full job description and person specification attached within the supporting documents or please click \”apply now\” to view in Trac.
Person specification
Education & Qualifications
- Good standard of general education
Skills & Knowledge
- Good communication
Experience
- Working in a busy office environment
We are committed to fostering a diverse and inclusive workforce and welcome applications from individuals within protected groups as outlined in the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership. We also warmly welcome applications from members of the Armed Forces community.
Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance . For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.
Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.
Applications are welcome in either Welsh or English, with no preference given to the language used.
We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.
All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.
We are proud to be a Living Wage Employer.
Employer certification / accreditation badges
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Medical Records Clerk employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Records Clerk
✨Tip Number 1
Familiarise yourself with the NHS and its values, especially those of Cwm Taf Morgannwg University Health Board. Understanding their commitment to compassionate patient care and community health will help you align your responses during any interviews.
✨Tip Number 2
Highlight any previous experience in administrative roles or busy office environments. Be ready to discuss specific examples of how you've managed tasks under pressure, as this is crucial for the Medical Records Clerk position.
✨Tip Number 3
Prepare to demonstrate your communication skills. Since you'll be liaising with various staff members, think of scenarios where effective communication made a difference in your previous roles.
✨Tip Number 4
Research the specific duties of the role, such as retrieving case notes and supporting the Medico-legal team. Being knowledgeable about these tasks will show your genuine interest and readiness for the job.
We think you need these skills to ace Medical Records Clerk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Medical Records Clerk position. Tailor your application to highlight relevant skills and experiences that match these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in administrative roles or busy office environments. Mention specific tasks you have handled that relate to the retrieval and management of records.
Showcase Communication Skills: Since the role involves liaising with various staff members, make sure to demonstrate your strong communication skills in your application. Provide examples of how you've effectively communicated in past roles.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Transformationunitgm
✨Know the Role
Familiarise yourself with the specific duties of a Medical Records Clerk. Understand the importance of retrieving and managing case notes, as well as supporting the Medico-legal team. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Highlight Communication Skills
Since the role involves liaising with staff at all levels, be prepared to discuss your communication skills. Share examples from previous experiences where you effectively communicated in a busy office environment, showcasing your ability to work collaboratively within a team.
✨Demonstrate Numeracy and Literacy
As the job requires good numeracy and literacy skills, be ready to provide examples of how you've used these skills in past roles. You might also want to prepare for any practical assessments that could test these abilities during the interview.
✨Show Enthusiasm for Patient Care
Cwm Taf Morgannwg University Health Board values compassionate patient care. Express your passion for contributing to healthcare and how you can support the organisation's mission. This will resonate well with the interviewers and show that you align with their values.