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- Tasks: Support critical care teams with administration and enhance patient experiences.
- Company: Join Manchester University NHS Foundation Trust, a leading healthcare provider.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in patients' lives while growing your career.
- Qualifications: GCSEs in English and Maths, NVQ2 in Administration or Customer Services.
- Other info: Be part of a diverse team committed to equality and inclusion.
The predicted salary is between 20400 - 24465 £ per year.
An exciting opportunity has arisen within the Critical Care Units to join our team in the position of full-time Unit Support Assistant. The post holder will provide a comprehensive administration service and assist the clinical teams in ensuring our patients and their relatives experience a co-ordinated and streamlined patient journey.
This is a very busy role and we are therefore looking for individuals with excellent communication skills, the ability to work well under pressure and the desire and enthusiasm to assist us in providing a first class service. The working pattern for this post will be Monday to Friday (hours to be agreed at interview).
As a valued employee of the Trust, you will be provided with a comprehensive induction, participate in discussing your development needs through your annual appraisal and will agree a personal development plan. You will also be given the opportunity to attend training courses to expand your existing skills.
Manchester University NHS Foundation Trust (MFT) is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.
If you have any special requirements to help you with your application, please contact the manager named below.
Qualifications:- GCSE English and Maths, or equivalent
- NVQ2 Administration
- NVQ2 Customer Services
- ECDL
- Working with the public
- Working in a busy environment
- Previous HIVE experience
- Case note tracking
- Importance of medical records
- Knowledge of data protection and confidentiality
- Risk management and health and safety
- Ability to work under pressure
- Ability to work without direct supervision
- Organised, punctual, reliable and self-motivated
- Good telephone manner
- Team player
- Polite, positive and cheerful attitude
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Contact details:
- Name: Christine Gooding
Job title: Assistant Operational Manager - AICU
Email address: christine.gooding@mft.nhs.uk
Telephone number: 0161 291 6420 - Name: Sara Blundell
Job title: Assistant Directorate Manager - Critical Care (Wythenshawe)
Email address: sara.blundell@mft.nhs.uk
Unit Support Assistant - Critical Care in Manchester employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unit Support Assistant - Critical Care in Manchester
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Critical Care Unit at Wythenshawe Hospital. Understanding their values and recent achievements can help you connect with the interviewers and show that you're genuinely interested in joining their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to teamwork, communication, and working under pressure. Think of examples from your past experiences that highlight your skills and how they align with the role of a Unit Support Assistant.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. A smart outfit shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to your interviewers can go a long way. It shows your appreciation for their time and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Unit Support Assistant - Critical Care in Manchester
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description and person specification. This will help us understand what we're looking for and how your skills match up. Make notes on key points that resonate with your experience!
Show Off Your Communication Skills: As a Unit Support Assistant, communication is key! Use your application to demonstrate your ability to convey information clearly and effectively. Share examples of how you've successfully communicated in previous roles.
Be Yourself: We want to get to know the real you! When writing your personal statement, let your personality shine through. Share your motivations for applying and why you’re excited about the role at MFT.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way to ensure it gets to the right people. Plus, you’ll find all the resources you need to make your application stand out!
How to prepare for a job interview at Transformationunitgm
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Unit Support Assistant in Critical Care. Familiarise yourself with the job description and think about how your skills align with the requirements. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires excellent communication, prepare examples from your past experiences where you've effectively communicated with patients or team members. Be ready to discuss how you handle stressful situations and maintain a positive attitude, as these are crucial in a busy environment like critical care.
✨Demonstrate Team Spirit
The Trust values teamwork highly, so be prepared to talk about your experiences working in a team. Share specific instances where you supported colleagues or contributed to a group effort. Highlighting your ability to collaborate will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the Trust's approach to patient care. This shows your enthusiasm for the role and helps you gauge if the environment is the right fit for you.