Informatics Requirements Coordinator in London

South London and Maudsley NHS Foundation Trust (SLaM) is a leading NHS organisation based in Croydon, delivering specialist mental health services across London boroughs. The Trust is committed to high quality care, continuous improvement, and the inclusion of individuals with lived experience of mental illness.
Informatics Requirements Coordinator
Job overview
The Informatics Requirements Coordinator supports the Informatics team’s programme of work. The role involves project coordination, data analysis, and the delivery of insights that enhance data use and understanding across the organisation.
Key responsibilities
Plan, deliver, and monitor the Informatics programme of work.
Coordinate project meetings, produce agendas, take minutes, and track actions.
Develop project documentation including plans, risk registers, and highlight reports.
Monitor progress against project milestones, escalating risks or issues as required.
Track change requests and support the maintenance and improvement of published projects.
Undertake quantitative data analysis and validation to support programme delivery.
Produce performance reports, dashboards, and presentations for stakeholders.
Identify trends, risks, and opportunities from data to inform decision‑making.
Build and maintain effective relationships with clinical, operational, and corporate services.
Act as a key point of contact for informatics requirements and queries.
Communicate technical information clearly to both technical and non‑technical audiences.
Ensure all documentation meets Trust standards and analytical best practice.
Adhere to information governance and maintain confidentiality of data.
Support audit, assurance, and data validation processes related to Informatics projects.
Promote the Trust’s values and culture in all work.
Participate in personal and professional development.
Working arrangements
The role is hybrid: one team day per week in our Croydon office (Wednesday) and one ad‑hoc office day at any of our sites. Flexible working schedules are available. Working hours are Monday to Friday, 8:00 am to 6:00 pm.
Qualifications
Degree level in health informatics, computer science, social sciences, or equivalent experience.
Evidence of ongoing professional development in informatics, programme/project management or data analysis.
Postgraduate or professional qualification in research or advanced statistics.
Further training or qualification in data analysis or business intelligence.
Knowledge and skills
Experience of data analysis, reporting, and dashboards using Excel, SQL, and/or BI tools.
Experience of project coordination in complex organisations, engaging multidisciplinary stakeholders.
Developing reporting solutions meeting business needs, including clinical data quality and performance management.
Understanding of change management processes and information governance in a BI/informatics environment.
Commitment to continuous improvement of data quality, processes, and reporting.
Strong analytical skills and ability to interpret trends.
Ability to prepare and present clear reports and analyses to a range of stakeholders.
Proficient use of MS Office (Outlook, Word, PowerPoint, Excel, OneDrive).
Dynamic, commercial, customer‑driven, delivery‑focused attitude.
Good technical knowledge of information systems and their application to clinical services.
Ability to work under pressure, prioritise own work, and meet deadlines.
Negotiating and influencing skills.
Excellent communication and interpersonal skills.
Flexible and innovative problem‑solving approach.
Understanding of ITIL good practice.
Knowledge of NHS clinical information systems and mental health data models.
Knowledge of statistical concepts and research methods.
Specialist knowledge of analytical techniques specific to NHS Mental Health Trust information.
Equality, diversity and inclusion
We are a Disability Confident Employer and welcome applications from all protected characteristics.
We provide reasonable adjustments for candidates with a disability.
We promote equality of opportunity, eliminating discrimination and harassment.
Our services and staff support the Trust’s commitment to diversity and inclusion.
Please note:
Applications must be submitted online.
Read and understand the attached Job Description and Person Specification.
The closing date is a guide; the vacancy may close earlier if enough applications are received.
Applications are transferred to a 3rd‑party e‑recruitment system.
If you have not heard from us within three weeks after the closing date, the application was not successful.
Priority consideration may be given to at‑risk NHS employees.
Successful applicants must consent to an Inter‑Authority