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- Tasks: Support patient flow and coordinate care in a fast-paced surgical unit.
- Company: Join Liverpool University Hospitals NHS Foundation Trust, a leading healthcare provider.
- Benefits: Enjoy a competitive salary, flexible working options, and a supportive team environment.
- Why this job: Make a real difference in patient care while developing valuable skills.
- Qualifications: NVQ level 2 or equivalent and experience in a caring role.
- Other info: Great career growth opportunities in a diverse and inclusive workplace.
The predicted salary is between 19400 - 27400 £ per year.
The Surgical Assessment Unit is looking for a ward clerk to join our team. Hours can be discussed at interview.
The Ward Clerk on a Surgical Assessment Unit plays a vital administrative and coordination role, supporting the safe and efficient flow of patients through the unit. The post holder acts as the central point of contact for patients, relatives, and the multidisciplinary clinical team, ensuring accurate documentation, effective communication, and smooth day-to-day ward operations.
Working in a fast-paced acute environment, the Ward Clerk helps maintain patient records, manages admissions and discharges, coordinates investigations and appointments, and supports clinical staff by handling non-clinical tasks. The role is essential in ensuring high standards of patient care, confidentiality, and organisational efficiency.
Main duties of the job:- Act as the first point of contact for patients, relatives, and visitors
- Manage patient admissions, transfers, and discharges on electronic systems
- Maintain accurate and up-to-date patient records and documentation
- Liaise with surgeons, nurses, theatre staff, bed management, and other departments
- Arrange investigations, clinic appointments, and transport as required
- Answer and direct telephone calls and respond to queries promptly
- Prepare notes for ward rounds, admissions, and discharges
- Ensure compliance with data protection, confidentiality, and trust policies
- Support the ward team in prioritising workload during busy periods
Qualifications: NVQ level 2/equivalent
Experience: Previous experience in a caring role
Skills: Ability to communicate clearly in written & spoken word, ability to develop effective interpersonal relationships with colleagues in the Healthcare setting, basic computer skills.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community.
All employees (and volunteers) are expected to maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.
Ward Clerk in Liverpool employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk in Liverpool
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Surgical Assessment Unit and its staff. This will help you understand their needs and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to ward clerk duties. Think about how your previous experience aligns with the role and be ready to share specific examples.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Ward Clerk in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the role of a Ward Clerk. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Communication Skills: Since the role involves liaising with patients and the clinical team, it's crucial to demonstrate your ability to communicate clearly. Use concise language and check for any typos or errors before hitting send!
Highlight Relevant Experience: If you've got previous experience in a caring role or administrative tasks, make sure to showcase that! We want to see how your background makes you a great fit for our team.
Apply Through Our Website: Don't forget to submit your application through our official website. It’s the best way to ensure we receive your details and can get back to you quickly about your application!
How to prepare for a job interview at Transformationunitgm
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Ward Clerk. Familiarise yourself with patient admissions, record-keeping, and communication protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Ward Clerk, effective communication is key. Prepare examples of how you've successfully communicated with patients or colleagues in previous roles. Highlight your ability to handle queries and direct calls efficiently, as this will demonstrate your suitability for the fast-paced environment.
✨Demonstrate Your Organisational Skills
The role requires excellent organisational abilities. Think of specific instances where you've managed multiple tasks or prioritised workloads effectively. Be ready to discuss how you would maintain accurate patient records and manage admissions and discharges seamlessly.
✨Emphasise Your Team Spirit
Working in a multidisciplinary team is crucial in healthcare. Share experiences where you've collaborated with others to achieve a common goal. This will show that you can support clinical staff and contribute positively to the ward's operations, which is essential for high standards of patient care.
