ICCNT Administrator in Liverpool

Main area Administrative Grade NHS AfC: Band 3 Contract Permanent Hours Full time – 30 hours per week (Monday – Friday, 8am – 2.30pm) Job ref 411-COM-25-7627740

Employer Alder Hey Children’s NHS Foundation Trust Employer type NHS Site Beech House @ Alder Hey Hospital Town Liverpool Salary £24,937 – £26,598 Per annum Salary period Yearly Closing 12/12/2025 23:59

ICCNT Administrator

NHS AfC: Band 3

Alder Hey Children’s NHS Foundation Trust is a provider of specialist health care and has a presence in community outreach sites and, in collaboration with other providers, our clinicians help deliver care closer to patients’ homes by holding local clinics at locations from Cumbria to Shropshire, in Wales and the Isle of Man. The Trust also provides inpatient care for children with complex mental health needs at our Sunflower House building newly relocated, and opened on the hospital site.

We currently have more than 4,000 staff working across our community and hospital sites. We’re also a teaching and training hospital providing education and training to around 540 medical and over 500 nursing and allied health professional students each year.

As black and minority ethnic (BME) employees are currently under-represented in this area, we particularly welcome applications from members of our BME communities. All appointments will be made on merit.

You can expect a warm welcome at Alder Hey Children’s NHS Foundation Trust, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At Alder Hey we appreciate our staff and reward them with an outstanding benefits package including:

• Great flexible working opportunities
• Lease car scheme and Home Electronics Scheme
• Generous annual leave and pension scheme
• Extensive staff health and well-being programmes

Job overview

Right to work: We actively promote diversity and inclusion. Please note that this role is not on the Home Office list of occupations eligible for sponsorship under the Skilled Worker visa route. We recommend that you assess your eligibility before applying for this position.

30 hours per week, Monday to Friday 8.00am – 2.30pm

To provide comprehensive clerical support to work alongside our Administration Co-Ordinator. The post holder will be expected to work with the minimum of supervision exercising independent judgment and using their own initiative. Confidentiality must be maintained at all times when dealing with patient/staff information. The post holder will be supervised by the Assistant Service Manager on a day-to-day basis.

The post holder will provide a confident and professional service to all patients and their parents/carers, whilst supporting them throughout their pathway of care.

**Please note this vacancy will close once sufficient applications have been received***

Main duties of the job

• To provide general administrative support to the service
• Attending meetings as required taking and transcribing minutes within locally agreed timescales
• To deal effectively with all incoming and outgoing correspondence
• To collate data for Key Performance Indicators for team
• Monitoring and ordering of stock
• Allocate referrals to correct community team

Working for our organisation

Alder Hey has already earned our place as one of the world’s leading children’s hospitals, thanks to innovation and pioneering medical work. We treat 250,000 young patients a year and have a broad range of hospital and community services, serving the local population of children and being a tertiary referral centre for children from across Merseyside, Cheshire and parts of Lancashire, Shropshire and North Wales. Every individual makes a valuable contribution and Alder Hey is proud of its long history of providing pioneering and innovative healthcare to children and young people. The post holder must adhere to Trust Policies and Procedures at all times.

The Trust is committed to carefully screening all job applicants to ensure the safeguard of children and to an environment that promotes equality and embraces diversity. The trust operates a flexible working policy.

Person specification

Qualifications

• Good standard of education – minimum of 3 GCSEs (or equivalent) at grade C or above including English Language
• AMSPAR qualification or equivalent
• NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards)
• Word Processing RSA II or equivalent

Experience

• Experience of an administrative role providing general provision of administrative duties in a challenging and constantly changing environment
• Experience of maintaining and setting up databases
• Experience in planning and organising meetings and taking minutes
• Experience of providing administrative support to a team
• Experience of working within an NHS environment

Knowledge

• Knowledge of computer packages e.g. Word, Excel, Outlook, Teams
• Ability to use email and maintain and update electronic diaries
• Knowledge of Data Protection and Caldicott Principles and understanding of the need to maintain strict confidentiality
• Previous experience in use of Meditech and Medisec

We reserve the right to close vacancies without notice when we have received a sufficient number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role. Please ensure you check the email account from which you apply regularly as we will contact you using this regarding your application. All candidates will be notified via email whether or not they have been shortlisted. Alder Hey Children’s NHS Foundation Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are committed to creating a well-managed, flexible working environment that supports staff and promotes their welfare and development. We actively promote equality and diversity and operate a Zero Tolerance policy to aggression, violence, bullying and harassment.

Should you require any assistance during the application stages please contact recruiting manager of vacancy or the recruitment team at recruiting@alderhey.nhs.uk or call 0151 282 4599. Please declare within the supporting information if artificial intelligence (AI) has been used in your application. Please note, the selection processes at Alder Hey Children’s Hospital NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.