Maternity Service Coordinator - Vaccine Support in Leicester

We are looking for a full-time member of staff to join our Maternity Team. You will be part of a team of coordinators who offer referral and admin services for our neonatal and Vaccine teams. You will need to have a flexible approach and a commitment to working as part of a team. To perform well in this position you will need to be reliable, a good team player, be able to use your initiative, prioritise your workload, work to tight deadlines whilst dealing with frequently changing priorities and be willing to learn and undertake training and development as the role requires.

Excellent written & verbal communication and interpersonal skills are essential as you will be in contact with a range of staff and patients. The successful applicant will be enthusiastic, confident and self-motivated, enjoy working in a challenging, busy environment and will have experience of working in a busy customer focused environment. You should have an excellent customer service background as well as good keyboard skills and proven working knowledge of Microsoft Office packages. This is an excellent opportunity to build on and develop existing administrative and clerical skills. If you are innovative, motivated and look forward to new challenges then this is the post for you.

Main duties of the job:

• This is a new role that will be run alongside our Neo Natal Service coordinators, you will be required to manage and report the vaccination in pregnancy data regarding our Maternity Patients.
• You will be responsible for data management of the RSV, pertusis and flu Vaccine.
• There is a government drive to ensure all pregnant women are vaccinated timely within their pregnancy.
• There will also be the need to produce reports for the vaccines.
• This role will also require the Maternity Service Coordinator - Vaccine Support to work alongside the current Maternity Service coordinators.
• This is a dual role within Neonatal & Maternity allowing flexibility to cover annual leave & sickness.
• To be responsible for the reporting and managing of vaccine data with the Obstetric department.
• To ensure and deliver a Patient Pathway in accordance with Local and National Guidelines in relation to Referral to Treatment (RTT).
• To ensure accurate and timely data quality through effective use of the HISS, Badgernet, NIPE and Patient centre systems.
• To work as part of the team, being totally responsible for the appointments, preparation, and smooth administration of all aspects of designated clinics and to provide a high-quality service to both clinicians and patients.

Detailed job description and main responsibilities:

• To ensure that complete and accurate information is recorded for the antenatal vaccines.
• To ensure accurate and timely completion of the database by downloading data from various other sources and manipulating the data to enable appointment booking and reporting.
• To liaise with the vaccine midwives to ensure all data is collected and reported.
• To ensure that complete, accurate and timely appointments are booked and recorded on the computerised systems to the highest quality standards, in accordance with national and trust guidelines.
• Effective communication with the clinical teams advising of problems or issues arising that may impact on the running of their clinic.
• Liaise with clinicians, nurses, and the wider MDT in identifying the need for, and organising ad hoc sessions.
• To be responsible for and oversee the management of specialist clinics.
• Including: BCG – To ensure accurate and timely completion of the complex BCG database by downloading data from various other sources and manipulating the data to enable appointment booking and reporting.
• As the centre for BCG vaccinations, you will be required to take referrals from NIPE, LPT, E3 & BCG and offer time-appropriate appointments in line with current NHS guidelines.
• You will be required to communicate with the patients regarding these appointments.
• To ensure all Local & National Standards are applied to referrals including RTT wait time targets.

Working for our organisation:

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals: high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence. And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: we are compassionate, we are proud, we are inclusive, and we are one team. This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

Person specification:

• NHS / GP experience
• Commitment to Trust Values and Behaviours
• Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours
• Experience with handling and collating data using IT digital systems such as excel
• To work as part of a team and able to make deadlines
• Math and English GSCE or equivalent, level C or above
• Experience with IT digital packages
• Able to prioritise own workload and ability to meet appropriate deadlines

Additional Information:

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms. Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you. UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria. Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check:

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month’s payment. The current price of a check is £38 for an enhanced and £18 for a standard check.

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.