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- Tasks: Provide essential admin support to keep the ward running smoothly and efficiently.
- Company: Join Kettering General Hospital, a forward-thinking NHS Foundation Trust.
- Benefits: Enjoy a competitive salary, inclusive environment, and opportunities for personal growth.
- Why this job: Make a real difference in patient care while developing your skills in a supportive team.
- Qualifications: NVQ Level 2 in admin or equivalent experience; good communication skills required.
- Other info: Be part of a diverse team committed to excellence and inclusivity.
The predicted salary is between 24465 - 24465 £ per year.
To provide administrative support within a designated area and contribute to the effective running of the ward by concentrating on tasks which directly support administration systems and procedures.
Main duties of the job:
- To maintain the patient records/notes and other ward records using computer-based systems.
- To ensure patients demographics and other personal details are updated.
- To complete the process and dispatch discharge notes and forward patient notes appropriately.
- To use effective communication skills to answer the telephone according to the agreed standard and give the appropriate information as required.
- To photocopy/scan documents as required.
- To ensure patient confidentiality at all times in line with the Trust Policy.
- To assist in the induction and development of others by demonstrating own duties.
- To undertake other ad hoc tasks to support the service needs.
Person specification:
- Education, Training and Qualifications: NVQ Level 2 qualifications in admin or equivalent training or experience. A good standard of general education including Maths and English.
- Knowledge and Experience: Proficient keyboard and data entry experience. Knowledge of administrative procedures. Knowledge and understanding of GDPR. Experience in the use of computerised administration systems.
- Skills: Be able to demonstrate the use of office equipment including photocopier, printers, and telephone. Demonstrate a high-level of personal self-management and organisation. Demonstrate skills of tact and sensitivity when dealing with complaints and enquiries both verbally and written. Be able to respond to patients and families where there is distress/emotional circumstance and manage appropriately.
- Key Competencies/Personal Qualities and Attributes: Working as part of a team. Able to use own initiative. Punctual/Good timekeeper. Flexible/Adaptable to any given situation. Passionate and committed to bringing our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality, diversity, and inclusion of our staff, patients, and service users.
We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Appointments will be made on merit. In submitting an application form, you authorise Kettering General Hospital (KGH) NHS Foundation Trust to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process.
Safeguarding is everyone's business. KGH considers Safeguarding a priority amongst its citizens and a key value for all employed to the service.
Ward Clerk in Kettering employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk in Kettering
✨Tip Number 1
Get to know the hospital! Research Kettering General Hospital and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administrative roles. Think about how your skills align with the job description and be ready to share examples.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Kettering General Hospital team.
We think you need these skills to ace Ward Clerk in Kettering
Some tips for your application 🫡
Get to Know the Role: Before you start writing, take a good look at the job description. Understand what Kettering General Hospital is looking for in a Ward Clerk. Tailor your application to highlight how your skills and experiences match their needs.
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. Make sure your points are easy to read and get straight to the point – we want to see your strengths shine through!
Show Your Personality: Don’t be afraid to let your personality come through in your application. Kettering General Hospital values compassion and integrity, so share examples that demonstrate these qualities. It helps us see who you are beyond just your qualifications.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Transformationunitgm
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Ward Clerk. Familiarise yourself with tasks like maintaining patient records and using computer-based systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Ward Clerk, effective communication is key. Prepare examples of how you've successfully handled phone calls or dealt with sensitive situations in the past. This will demonstrate your ability to communicate clearly and compassionately, which aligns with the hospital's values.
✨Highlight Your Organisational Skills
Being organised is crucial for this role. Think of specific instances where you've managed multiple tasks efficiently. Share these examples during your interview to illustrate your ability to keep things running smoothly in a busy ward environment.
✨Emphasise Your Commitment to Confidentiality
Patient confidentiality is paramount in healthcare. Be prepared to discuss your understanding of GDPR and how you ensure confidentiality in your work. This will show that you take this responsibility seriously and are aligned with the Trust's policies.