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- Tasks: Support GP clinics by managing admin tasks and basic clinical duties.
- Company: Join the Dudley Group NHS Foundation Trust, dedicated to excellent healthcare.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in patient care while developing your skills in healthcare.
- Qualifications: GCSEs or NVQ level 2, with experience in healthcare preferred.
- Other info: Be part of a supportive team transforming community healthcare.
The predicted salary is between 22700 - 25300 £ per year.
A General Practice Assistant (GPA) plays a key role in supporting the smooth running of GP clinics by taking on routine administrative and basic clinical tasks. This includes responsibilities such as preparing consultation rooms, managing patient flow, updating records, processing prescriptions, and performing observations like blood pressure or temperature checks. By handling these essential but time-consuming duties, the GPA enables GPs to dedicate more time to direct patient care, improving efficiency, reducing delays, and enhancing the overall patient experience.
Main duties of the job
- Oversee and process clinical correspondence, workflow tasks, and coding using appropriate IT systems.
- Manage QOF recall administration and maintain accurate patient registers.
- Coordinate patient appointments, referrals, diagnostic tests, and follow-up consultations.
- Provide administrative support for safeguarding processes and palliative care pathways.
- Administer ADHD and autism pathways, including liaison with external agencies such as education services.
- Communicate effectively with external providers, including on-call doctors, to facilitate admissions or obtain clinical advice while ensuring continuity of GP consultations.
- Complete core sections of non-clinical forms (e.g., insurance, mortgage, benefits) for GP review and approval.
- Prepare patients for GP consultations by taking a brief history and recording basic observations.
- Support long-term condition (LTC) reviews and NHS Health Checks, including follow-up actions.
Clinical Duties (where trained and competent)
- Perform phlebotomy and basic observations (e.g., blood pressure).
- Conduct ECGs and urinalysis.
- Administer vaccinations under an approved Patient Specific Direction (PSD).
- Carry out urine dip tests and other routine checks as required.
Person specification
- Good general level of education to GCSE (A* - C Grade) or NVQ level 2.
- Competence in Microsoft Office packages (Outlook, Word, Excel).
- HCA level clinical skills.
- Experience of working within General Practice or the healthcare system.
- Experience using EMIS, Docman and other IT systems.
- Previous administrative experience.
Communication Skills
- Ability to remain calm when dealing with difficult or distressed people.
- Able to think ahead and anticipate issues.
- Ability to be assertive, but polite and patient.
Analytical and Judgement Skills
- Ability to compile and analyse statistical information.
Planning Skills
- Ability to work on own initiative and as part of a team.
- Excellent organisation skills required along with ability to prioritise and work to very high standards of performance.
General Practice Assistant employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Practice Assistant
✨Tip Number 1
Get to know the Dudley Group! Research their values and mission. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to the General Practice Assistant role. Think about your past experiences and how they relate to the job – this will help you shine during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Dudley Group team!
We think you need these skills to ace General Practice Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the General Practice Assistant role. Highlight your administrative and clinical skills, as well as any relevant experience in healthcare settings.
Show Your Passion: Let us see your enthusiasm for the role and the NHS! Share why you want to be a General Practice Assistant and how you align with our values of care, respect, and responsibility. A personal touch can really make your application stand out.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the important bits about your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that your application is processed correctly and gives you the best chance of being considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Transformationunitgm
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a General Practice Assistant. Familiarise yourself with tasks like managing patient flow, updating records, and performing basic clinical observations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a GPA, you'll need to communicate effectively with patients and external providers. Prepare examples from your past experiences where you've successfully handled difficult conversations or coordinated with different teams. This will demonstrate your ability to remain calm and assertive under pressure.
✨Highlight Your IT Proficiency
Since the role involves using various IT systems like EMIS and Docman, be ready to discuss your experience with these tools. If you have any specific examples of how you've used technology to improve workflow or patient care, share those during the interview to showcase your technical skills.
✨Emphasise Your Team Spirit
The Dudley Group values collaboration, so it's important to convey your ability to work well within a team. Think of instances where you've contributed to a team project or supported colleagues in achieving a common goal. This will illustrate that you're not just a lone wolf but someone who thrives in a supportive environment.
