Facilities Management Catering Assistant

Facilities Management Catering Assistant

Band 2

Main area Facilities Management Catering Assistant Grade Band 2 Contract Permanent

Hours: Full time, 37.5 hours per week. 1 shift available with flexible shift pattern working weekends on a rolling 4 week rota, working 5 out of 7 days including weekends.

Job ref 350-TWS7714133

Employer: Mersey Care NHS Foundation Trust

Site: Hollins Park Hospital, Town Warrington

Salary £24,465 per annum, yearly. Closing 04/02/2026 23:59. Interview date 12/02/2026

Job overview

Cleanliness, hygiene, catering and food safety in healthcare environments is paramount, therefore we are looking to appoint staff who are ambitious, motivated and take pride in the work they do.

We are looking to recruit a hardworking, enthusiastic individual to join our Catering Team at Hollins Park Hospital, Warrington, Winwick. WA2 8WA

Whilst the location and service group may differ, the role of the Facilities Management Catering Assistant (FMCA) remains an integral part of our service delivery, carrying out facilities and catering tasks and ensuring that high standards are achieved and maintained.

The successful post holder will be required to carry out a range of catering and general duties within a mental health inpatient environment to set procedures and standards and to also drive our catering van to our outer units.

Main duties of the job

• Cover for the regular driver and deliver food and equipment to our outer units using our refrigerated van.
• Work in Main Kitchen, Storeroom and restaurant when required.
• Be responsible for ensuring that the relevant documentation – monitoring forms, checking deliveries and all other HACCP monitoring systems are completed and filed accordingly and take corrective action where necessary.
• Load frozen food into a regeneration oven.
• Distribute meals, provisions, and equipment within the department.
• Clear all customer meal items e.g., crockery, cutlery, food waste from the café area.
• Carry out general cleaning tasks following departmental policies and procedures.
• Work flexibly and in accordance with duty rotas and work schedules including evenings and weekends.
• Stand in for other FMCA’s as required.
• Liaise and communicate effectively with ward teams and other disciplines.
• Assist in other areas within the catering department as and when required to meet service needs. This may involve travelling to another Mersey Care site.
• General cleaning of all areas associated with the catering department (work surfaces, etc.) using materials/chemicals/equipment for the job, wearing the specified personal protective clothing and completing cleaning schedule documentation.
• Practice good hygiene and health & safety within the department in accordance with current Food Safety and Health & Safety Legislation.
• Ensure a high standard of personal hygiene by wearing clean and protective clothing in accordance with food safety legislation and health & safety policies.
• Collection, removal, and disposal of waste material in line with the Trust Waste Management policy including cleanliness of waste receptacles.
• Attend Food Safety Training to include Induction, Annual Food Hygiene Refresher Training, Trust Mandatory Training as and when required.
• As part of this role you may be required to work in the on site café and drive a Trust vehicle with emergency food supplies to other Mersey Care sites.

Front of house

• Serving customers in a polite and friendly manner.
• Handling cash and operating the cash register.
• Maintaining and clearing the used crockery and cutlery in the restaurant.
• Cleaning tables and service areas within the restaurant area.
• Replenishing condiments, confectionary and drinks in the restaurant.
• Assisting in preparing venues for hospitality events.

Vending

• Fill and rotate stock of Trust owned vending machines on a daily basis.
• Remove, count and document cash takings from Trust owned vending machines.

Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.

Person specification

Qualifications

• NHS experience and training in safety, health and catering CIEH Foundation Certificate level 2/Intermediate in Food Hygiene, or equivalent.
• Experience of working in a similar catering role.
• Experience of working in the NHS.
• Experience of dealing with people/patients.
• Experience of working in a multi-skilled environment.
• Previous experience within this type of role is desirable although full training will be given.

Skills

• Able to function as a member of a team and support the management objectives of the department and Trust.
• Able to deal with requests from service users, managers and staff in a friendly and helpful way.
• Flexible.
• Good interpersonal and communication skills.
• Able to work both independently and as part of a team.
• Able to carry out manual tasks.
• Able to maintain accurate records.

Values

• Accountability
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Transparency and honesty
• Discreet
• Change oriented

Application requirements and support

Mersey Care is a Disability Confident Employer and offers a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Applicants requiring a reasonable adjustment to our recruitment process may contact recruitment@merseycare.nhs.uk.

All applications are processed via apps.trac.jobs; please ensure you use that email account for all correspondence.

Applicants who require sponsorship may want to assess the likelihood of obtaining sponsorship by using the guidance at https://www.gov.uk/check-uk-visa.

Flexible working requests will be considered for all roles.

Artificial Intelligence use on applications is monitored and must be declared.

New entrants to the NHS will commence on the first pay point of the relevant band.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and a Disclosure to the Disclosure and Barring Service is required.