Domestic Supervisor

Employer Liverpool University Hospitals NHS Foundation Trust Employer type NHS Site Aintree Town Liverpool Salary £24,937 – £26,598 per annum Salary period Yearly Closing 09/03/ :59

Domestic Supervisor

Band 3

Job overview

An opportunity has arisen for an experienced supervisor to join the Domestic services department. The role of the domestic supervisor is critical in ensuring that the required standards of cleaning that are required within a healthcare environment, are adhered too.

A can do attitude is key.

Saturday and Sunday

Knowledge and experience of supervising a cleaning service is essential and any such experience with healthcare would be beneficial. The ability to work as part of a large team is also essential as is the need for flexibility in order to meet the ever change needs of the service.

This post is open to employees of the five LAASP organisations. By proceeding, you are confirming that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women’s Hospital or, The Walton Centre. Confirmation will be sought for all successful applicants via an IAT. Offers will be withdrawn if the successful applicant is found not to be an employee of a LAASP organisation. Please select Yes to confirm you are a employee as stated and to proceed with an application.

Main duties of the job

To provide direct Supervision and organisation of a team of domestic staff.

To arrange cover for absences and untoward incidences and facilitate adjustment of work schedules in light of daily requirements to meet the exigencies of the service and maintain acceptable standards of clean.

To ensure all staff in the team are working to trust policies and are properly instructed and trained in the use of standard operating methods, equipment and techniques required to provide a clean and safe environment.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities – from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

Detailed job description and main responsibilities

Supervise the performance of staff within the team to ensure that approved standard operating procedures are adhered to in the delivery of day to day cleaning of all areas of the Trust.

Ensure that the team operates at all times to highest standards of customer care safety and efficiency, and that cleaning operations are conducted properly and safely by members of the team in accordance with departmental standard operating procedures.

To cover all absences within the supervision team, completing all relevant documentation.

To sanction domestic holidays, keeping to the agreed levels allowed per team.

Ensure all procedures are followed in regards to cleaning requests from Infection control and the cleans are correctly documented (in light of recent events).

To attend all relevant/mandatory training courses even if it\’s outside their normal shift times.

To support all staff employed within the team and facilitate and deliver effective induction into the organisation and job specific training to deal with all aspects of their role ensuring that all members of the team are properly trained in the use of equipment and chemicals employed in the delivery of the service.

Arrange short term absence cover to ensure all areas are covered.

To adjust on a short term basis daily service provision making changes to existing arrangements in event of staff absence or untoward incidences.

Liaise with service users and local managers over any issues which may interfere with correct service delivery, or concerns over service standards reporting any concerns to line management.

Complete regular Quality control checks as directed by the line managers, undertaking and facilitating remedial action where necessary.

To arrange, plan and deliver specific cleaning to areas such as periodic tasks.

To risk assess, arrange plan and control highly complex cleaning processes which require strict compliance to environmental control and health and safety operating procedures eg Hydrogen Peroxide Fogging.

Conduct general risk assessments for new tasks or new areas and supply these to line managers.

Report all accidents and defects with machinery or buildings using the appropriate reporting system.

Regularly monitor and exercise control over the usage and storage of cleaning consumables, ensuring their safe and secure storage and requisition additional stocks as required.

Complete departmental control procedures covering the use of consumables, staff deployment.

To be responsible for the operation of the team within strict financial parameters determined by the line manager. Providing explanation where required of variance from planned expenditure.

Conduct staff interviews which will include appraisal, sickness, bereavement, discipline and grievance. These duties will be conducted in accordance with the policies and procedures of the Trust but will require the post-holder to exercise tact and diplomacy. He/she will report concerns over individual staff performance to their line manager in accordance with Trust Policy.

Ensure the ongoing appraisal and personal development plans of staff within the team are maintained in accordance with Trust policy.

To demonstrate leadership at all times acting as a role model to motivate subordinate staff, leading by example, and maintaining high standards of personal hygiene and appearance.

The post-holder will support the management team for Domestic Services at the Trust.

Person specification

Qualifications

• NVQ Level 3 in leadership (or equivalent)

Experience

• Previous cleaning experience at a supervisory level
• Previous experience of cleaning
• Previous cleaning experience at a supervisory level within a healthcare environment
• Previous experience of cleaning within a healthcare environment

Knowledge

• An understanding of C.O.S.H.H. regulations
• Health and safety basic knowledge
• An understanding of the operating of cleaning machinery

Skills

• Basic data inputting either manually or using a computer/tablet
• Basic numeracy and literacy skills
• Ability to work as part of a team

Other

• Prepared to study for NVQ level 3 in leadership
• Ability and willingness to undertake further training as necessary

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.

Posts advertised to ‘internal staff’ are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.

Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months’ of their 18 th birthday.

The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.

The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.

Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £26.50 (standard disclosure) or £54.50 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment.

From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website –

This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.

Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.

All employees (and volunteers) are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.

As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.

If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.

Please note: new entrants to the NHS will commence on the first pay point of the relevant band.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

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