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- Tasks: Assist in delivering care to service users with diverse mental health needs.
- Company: Join the Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust, a leading healthcare provider.
- Benefits: Enjoy flexible working, staff discounts, childcare schemes, and personal development opportunities.
- Why this job: Be part of a supportive team making a real difference in community mental health care.
- Qualifications: GCSEs in maths and English; experience in a clinical setting preferred.
- Other info: Opportunities for training in phlebotomy and ECG; inclusive workplace culture.
The predicted salary is between 21500 - 22500 £ per year.
Main area Clinical Support Assistant within Community Treatment Team Grade Band 3 Contract Permanent Hours Full time – 37.5 hours per week (Monday to Friday) Job ref 263-CCG25-134-JW-B
Employer Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Employer type NHS Site Carleton Clinic Town Carlisle Salary £24,937 – £26,598 per annum Salary period Yearly Closing 06/08/2025 23:59
Clinical Support Assistant
Band 3
Hello!
We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).
We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.
Opportunities for you
Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.
We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.
- Cultural diversity staff network
- Disabled staff network
- LGBT+ staff network
We also have a number of staff support groups which are open to any staff to attend. These Include:
- Armed Forces and Veterans Staff Association
- Mind, Health and Wellbeing Community
- Menopause toolkit and cafes and staff carer support group
We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.
Always improving
CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?
Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay
Job overview
An exciting opportunity has arisen for a Band 3 Clinical Support Assistant to work in North Cumbria East Community Treatment Team.
The post will involve working as part of a team that provides high quality community mental health care and treatment. This post is specifically to be involved in the physical health pathway and support with clinic sessions.
If you are successful your role will be to assist in the delivery of care and treatment to service users who have a variety of needs, diverse presentations and a range of mental health conditions under the direction and guidance of a registered practitioner.
An aspect of the role is to work alongside nursing colleagues, in the teams physical treatment clinics.
The team consists of a well-established mix of professionals that work collaboratively to deliver individualised care.
The role involves supporting the clinical members of the team to deliver evidence based treatment and to engage in collaborative working across the multi-agency team.
You will be provided with additional training and regular clinical supervision.
Main duties of the job
To assist in the delivery of care to service users who have a variety of needs, diverse presentations and a range of mental health conditions, under the direction of a registered practitioner.
To implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individualised care is delivered and that this promotes recovery and wellbeing and maximises independence.
To support in the running of treatment clinics including phlebotomy and physical health checks.
To maintain electronic health records of any treatment interventions completed.
To work as a member of the team in providing excellent and effective person centred care.
To provide compassionate care that is based on empathy, kindness, respect and dignity.
To actively engage with supervision and appraisal process as identified in Trust policy.
Working for our organisation
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Detailed job description and main responsibilities
Please find attached job description for full details.
Advertising date : 23rd July 2025
Closing date : 6th August 2025
We welcome your application.
Person specification
Education and qualification
- Senior Healthcare Support Worker or equivalent or working towards
- Willing to work towards being trained in phlebotomy
- Experience of working within a relevant clinical service
- GCSE A-C in maths and English or equivalent.
Knowledge and Experience
- Experience of working/ volunteering in an appropriate care setting
- Experience of working with service users who have complex needs
- Knowledge or Experience of substance/alcohol misuse
- Previous experience in a community setting
- Experience of involving service users/ carers in evaluation/planning and monitoring of services
Skills
- Good verbal and written communication skills.
- Competent in the use of Information technology
- Experience working within and MDT
- Demonstrate good organisational skills
- Ability to contribute to a learning environment
- Phlebotomy training
- ECG training
Additional Requirements
- Ability to meet the mobility and geographical requirements of the rural post
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
Please ensure to check out all of the supporting documents linked to this advert, for useful information about working for us, information from our Chief Executive and much more.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Please be aware this vacancy may close earlier than the stated closing date, should an appropriate number of applications be received.
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Clinical Support Assistant employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Support Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Clinical Support Assistant in a community setting. Understanding the role's focus on physical health pathways and collaboration with nursing colleagues will help you articulate your interest and suitability during any discussions.
✨Tip Number 2
Network with current or former employees of Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. Engaging with them can provide insights into the team culture and expectations, which you can leverage to demonstrate your fit for the role.
✨Tip Number 3
Highlight any relevant experience you have in community care settings, especially with service users who have complex needs. Be prepared to discuss specific examples that showcase your ability to provide compassionate and person-centred care.
✨Tip Number 4
Stay updated on the latest practices in mental health care and community treatment. Showing that you are proactive about your professional development can set you apart as a candidate who is committed to delivering high-quality care.
We think you need these skills to ace Clinical Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Clinical Support Assistant position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in healthcare settings, particularly with mental health or community care. Mention specific tasks you have performed that relate to the role, such as supporting clinical teams or working with service users.
Showcase Your Skills: Make sure to include key skills mentioned in the job description, such as good communication, organisational abilities, and IT competence. Provide examples of how you have demonstrated these skills in past roles.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for working with Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. Mention why you are drawn to their values and how you can contribute to their mission.
How to prepare for a job interview at Transformationunitgm
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Clinical Support Assistant. Be prepared to discuss how your skills and experiences align with the specific duties mentioned, such as supporting clinical members in treatment clinics.
✨Showcase Your Compassion
This role requires a high level of empathy and compassion. During the interview, share examples from your past experiences where you demonstrated these qualities, especially when working with service users who have complex needs.
✨Highlight Teamwork Skills
The position involves working collaboratively within a multi-disciplinary team. Be ready to discuss your experience in team settings, how you contribute to a positive team environment, and any specific instances where you worked effectively with others to achieve a common goal.
✨Prepare Questions
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the Trust's approach to community mental health care. This shows your genuine interest in the role and the organisation.