Clinical Safety Officer

Employer London North West University Healthcare NHS Trust Employer type NHS Site Northwick Park Town Harrow Salary £61,631 – £68,623 Per Annum Including High Cost Area Supplement pro rata Salary period Yearly Closing 07/10/2025 23:59

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us #WeAreLNWH

Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.

• H onesty
• A ccountability
• T eamwork

These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.

Job overview

The Clinical Safety Officer (CSO) position is a specialist digital clinical patient safety role within the London Northwest Healthcare NHS Trust (LNWH) Clinical & Digital landscape. The post holder will administer the Clinical Risk Management (CRM) activities as required by Health and Social Care Act 2012 Standard DCB0160 to support the safe development, introduction, deployment, maintenance and deconditioning of Clinical Digital Systems (CDS).

As part of the Clinical and Digital teams the individual will further embed the initiated CRM process within the organisations and will initially be integral in reviewing legacy and current clinical digital systems. Maintaining strong links with the Trust Patient Safety team. The post-holder will support staff to gain the skills required to undertake appropriate levels of CRM work ensuring clinical digital safety is understood and facilitated wherever appropriate within the organisations. The CSO will hold overall responsibility for the CRM processes and Clinical Safety Cases required for each CDS.

The CSO will engage with the wider healthcare landscape within North west London, London and nationally to maximise the efficiency and economy of CDS for our shared patients and as directed by NHS or relevant guidance or requirements.

Main duties of the job

The purpose of this role is to ensure that safety is maintained throughout the lifecycle of the digital transformation projects, to support the Trust’s digital roadmap. In doing so, the Clinical Safety Officer (CSO) will ensure the Trust is compliant with the NHS clinical risk management DCB0160 standard – deployment and use of health IT systems. The post holder will also be responsible for ensuring that all IT health systems procured and implemented by the Trust conform to DCB 0129 “Clinical Risk Management: it’s Application in the Manufacture of Health Systems”.

In carrying out this role, the postholder will work closely with other CSOs in the Acute Provider Collaborative (APC) to contribute to shared Clinical Risk Management activities. The Trust EPR is a shared domain across four organisations.

The post holder will carry out clinical risk management activities, including the identification, assessment, and mitigation of clinical hazards/risks during system implementation, modification, or decommissioning. These activities will be undertaken in a structured manner and result in the output of clinical safety documentation, which the post holder will be responsible for maintaining Clinical Risk Management files.

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Detailed job description and main responsibilities

Key responsibilities

· The CSO will be responsible for ensuring the Trust is adherent to the DCB0160 clinical risk management standard. (Health and Social Care Act 2012)

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person specification

• Has completed an accredited CSO course and recently updated
• Has worked as a CSO in another Trust
• Is a Registered Practitioner with NMC or HCPC
• Significant clinical experience in a secondary care setting
• Knowledge of the DCB0160 and 0129 standards
• Experience of system analysis, development, testing, release, upgrades and decommissioning
• A thorough understanding of why and how errors occur in the development, deployment and subsequent use of EPR Systems
• Strong Project Management skills, principles and practices
• Formal leadership and management qualification
• Knowledge of Cerner EPR
• Excellent communication skills to facilitate consensus between involved stakeholders
• Experienced in change implementation and challenging poor practice

The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment.

We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures. All posts working with vulnerable groups will be subject to an enhanced criminal records check upon appointment and staff will need to give their consent for the Trust to receive regular updates on their criminal records status throughout their employment.

Due to the high volumes of applications we receive for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications.After the closing date we strongly advise you check the email account which is registered. If you have not heard from us within four weeks of the closing date, please assume that you have not been shortlisted.

Our employment checking processes require that all shortlisted applicants provide the contact details of their current HR Department. If shortlisted you will be sent an email reminder to present the contact details of your HR Department at the interview.

Please note the Trust uses identity checking software for verifying the authenticity of identity documents provided by candidates.

As part of our commitment to the Equality and Diversity at LNWUH, we are encouraging applications from BME (Black ,Minority Ethnic) candidates as we seek to ensure our workforce structures are representative of the diversity of the communities we serve.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.