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- Tasks: Join our team as a Clerical Officer, providing essential admin support in Immunology.
- Company: Be part of Sheffield Teaching Hospitals NHS Foundation Trust, a leader in healthcare and research.
- Benefits: Enjoy flexible working, career development, health packages, and discounts with retailers.
- Why this job: Work in a dynamic environment, contributing to an internationally respected EQA programme.
- Qualifications: GCSEs in English and Maths, plus relevant secretarial or clerical experience required.
- Other info: This is a non-patient facing role, perfect for those seeking a supportive work culture.
The predicted salary is between 21500 - 23500 £ per year.
Main area UK NEQAS Immunology, Immunochemistry & Allergy Grade NHS AfC: Band 3 Contract Permanent Hours Full time – 37.5 hours per week Job ref 190-0617-DIR
Employer Sheffield Teaching Hospitals NHS Foundation Trust Employer type NHS Site Northern General Hospital Town Sheffield Salary £24,937 – £26,598 pa/pro rata for part time staff Salary period Yearly Closing 28/07/2025 23:59 Interview date 07/08/2025
Clerical Officer (UK NEQAS IIA)
NHS AfC: Band 3
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
A vacancy has arisen for a self-motivated and enthusiastic individual to join this dynamic and internationally respected EQA programme based within the Sheffield Teaching Hospitals Foundation Trust.
The individual will be required to work with administrative staff and healthcare scientists in the area of Immunology, Immunochemistry & Allergy by delivering an efficient and responsive EQA service to UK and international clinical laboratories.
This is a non-patient facing role within UK NEQAS and Sheffield Teaching Hospitals NHS Foundation Trust that will ideally suit an individual looking to join an internationally respected team and be exposed to new and exciting developments.
Main duties of the job
The successful candidate will provide specific clerical, secretarial, business and administrative duties for the UK NEQAS Centre.
The main duties of the role are:
- To provide an efficient and effective admin and clerical service to UK NEQAS IIA
- To carry out routine duties relating to the office and laboratory and to provide and effective secretarial service to UK NEQAS IIA
- To be a point of contact for all direct enquiries (including telephone enquiries), ensure these are acted upon appropriately.
The duties of this post are varied and interesting with the successful individual expected to use their own initiative and work without close supervision on occasions but still be able to work as part of a team.
Working for our organisation
You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Sheffield Teaching Hospitals NHS Foundation Trust operates with a budget of £1.2 bn, has a workforce of over 18,500 employees, covers five hospital sites, provides care from over forty community settings, and has an excellent reputation for research. As an organisation we value and respect our staff and the community we serve.
We provide excellent staff benefits; this includes commitment to professional development but also many initiatives to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
- GCSE Grade C (or equivalent qualification) in English Language and maths
- NVQ/RSA or OCR at level 3, or relevant secretarial, admin and clerical experience that would equate to level 3
- Other typing / audio typing / IT qualification or equivalent experience
Experience
- Relevant secretarial experience / experience in a secretarial or clerical role
- Audio typing skills and experience
- Knowledge and understanding of clerical procedures within a large organisation
- Experience of Microsoft office packages especially Word and Excel
- Use of databases and data input Reception work
- Minute taking
- Experience of ordering supplies and maintaining adequate stock levels within department
- Experience of working in a customer services environment
- Electronic diary management
Further Training
- Willingness to partake in STH mandatory training
- Knowledge of ESR and PALMS
- Excellent organisational skills and the ability to prioritise effectively when working to tight deadlines
- Good written and verbal communication skills including the ability to present information in a clear manner
- The ability to work as part of a team
- The ability to work independently with minimal supervision
- Ability to acquire knowledge of Laboratory test repertoire
- Be proactive, flexible and adaptable to change
- Knowledge of EQA
- Knowledge of medical/laboratory terminology
- Good telephone manner
Other Factors
- The ability to handle confidential information in a discreet manner
- Understanding of patient confidentiality
- Commitment to role
- Committed to skills development
Please note that in order to comply with the UK Government’s rules on Skilled Worker sponsorship, any applicants who do not meet the eligibility requirements or concessions on salary thresholds under the Skilled Worker visa will not be eligible to receive sponsorship from the Trust. Please keep this in mind when submitting your application. Further details on these concessions, and who qualifies for them, can be found here .
Candidates are advised to read the attached guidance on using AI technology. W hen you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.
When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.
You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.
If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.
The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.
Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.
All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.
For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook
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Clerical Officer (UK NEQAS IIA) employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer (UK NEQAS IIA)
✨Tip Number 1
Familiarise yourself with the specific clerical and administrative duties mentioned in the job description. Understanding the nuances of the role will help you articulate your relevant experience during the interview.
✨Tip Number 2
Research Sheffield Teaching Hospitals NHS Foundation Trust and its UK NEQAS programme. Being knowledgeable about the organisation's values and recent developments can impress interviewers and show your genuine interest.
✨Tip Number 3
Prepare examples of how you've successfully managed administrative tasks in previous roles. Highlighting your organisational skills and ability to work independently will demonstrate that you're a great fit for this position.
✨Tip Number 4
Practice your communication skills, especially in handling enquiries and providing information clearly. Since this role involves being a point of contact, showcasing your verbal communication abilities can set you apart from other candidates.
We think you need these skills to ace Clerical Officer (UK NEQAS IIA)
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description and person specification for the Clerical Officer role. Make sure you understand the qualifications, experience, and skills required, and think about how your background aligns with these criteria.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise your secretarial and administrative experience, particularly in healthcare settings, and include any specific software skills mentioned in the job description.
Craft a Strong Personal Statement: In your personal statement, clearly demonstrate how you meet the role criteria. Use specific examples from your past experiences to illustrate your skills in administration, communication, and teamwork, as well as your ability to work independently.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a clerical role.
How to prepare for a job interview at Transformationunitgm
✨Know Your Role
Familiarise yourself with the job description and main responsibilities of the Clerical Officer position. Understand the specific clerical, secretarial, and administrative duties required, as well as the importance of providing an efficient service to UK NEQAS.
✨Demonstrate Relevant Experience
Be prepared to discuss your previous secretarial or clerical experience in detail. Highlight any relevant skills such as audio typing, use of Microsoft Office, and experience with databases, as these are crucial for the role.
✨Showcase Communication Skills
Since the role involves being a point of contact for enquiries, practice articulating your thoughts clearly. Prepare examples that demonstrate your good written and verbal communication skills, especially in a customer service context.
✨Exhibit Teamwork and Independence
The role requires both teamwork and the ability to work independently. Be ready to share examples of how you've successfully collaborated with others, as well as instances where you took initiative and worked without close supervision.