CITI Data Analyst - Improving Together

Employer Guy\’s and St Thomas\’ NHS Foundation Trust Employer type NHS Site Education Centre Town London Salary £56,276 – £63,176 p.a. inc. HCA Salary period Yearly Closing 04/11/2025 23:59

CITI Data Analyst – Improving Together

NHS AfC: Band 7

Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.

Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.

Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.

Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.

In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.

We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.

Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.

The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.

We have one of the most ambitious capital investment programmes anywhere in the NHS.

Job overview

Guy’s and St Thomas’ is committed to its GSTT 2030 strategy, aiming to deliver clinical excellence through better, faster, and fairer healthcare. To support this vision the ‘Improving Together’ programme launched to foster an empowered culture of continuous improvement across the organisation.

As the Analyst for Improving Together, you will be at the heart of our improvement journey. You’ll harness the power of data to drive change—building smart tools to monitor performance, creating SPC charts, and guiding teams in making data-informed decisions.

You will teach and champion data for improvement approaches, helping teams understand impact and track progress.

You’ll also play a key role in building an improvement culture by supporting events and promoting success stories. From developing quality metrics to managing databases of good practice, you’ll help showcase the best of our improvement work both internally and externally.

The Improving Together team work collaboratively with a focus on reflection to adapt our approach, creating a supportive team environment. Joining the team will give you a chance to help us craft GSTT’s improvement journey and we are excited to welcome a diverse range of applicants, new skills and perspectives into the team.

The interview will follow an assessment centre format, including a series of exercises and a traditional interview. The full process will take approximately three hours with interview dates to be confirmed.

Main duties of the job

• Support data-driven improvement across the Trust by leading analytical work and fostering a culture of continuous improvement.
• Collaborate with programme and Clinical Group teams to deliver impactful insights and build data capability.
• Lead data analysis and outcome evaluation using tools such as SQL, Power BI, and Excel
• Develop metrics and frameworks to assess improvement initiatives
• Support capability-building programmes and mentor staff
• Create tools and collaterals for wider organisational use
• Promote best practice in data analysis and reporting
• Build internal and external data networks
• Plan and deliver programme metrics, baselines, and targets
• Extract, analyse, and present complex data sets clearly
• Ensure Information Governance compliance
• Represent CITI in forums and stakeholder events

Working for our organisation

Guy’s and St Thomas’ NHS Foundation Trust is home to CITI – the Centre for Innovation, Transformation and Improvement at Guy’s & St. Thomas’ NHS Foundation Trust. We’re the largest NHS Trust in the country, with a unique range of services from community to quaternary care, and a geography that extends from Southeast to Northwest London. We are a national leader in research and development and have an international reputation for clinical excellence. The foundation and further development of this status is dependent upon our ability to innovate, transform and improve our services. CITI is our answer to that challenge, aiming to make our services fit for the future by drawing on best practice, in-house expertise and the latest technological developments from industry.

CITI builds on industry best practice in taking innovation from concept to practice. It aims to foster a culture of innovation and improvement throughout the Trust, and acts as the intellectual home of our core change methodologies.

CITI aims to improve the adoption of new clinical technologies with an agile operational model, delivering a data-driven approach to evaluating performance of novel technologies, creating a sustainable culture of innovation in clinical and operational workforce, and to build enduring partnerships with academia, industry, investors, our communities and other key Stakeholders.

Detailed job description and main responsibilities

Please refer to the Job Description and Person Specification document for full information on detailed job description and main responsibilities.

Person specification

Education/Qualifications

• Graduate with high level of numeracy
• Master’s degree in informatics-related discipline, or equivalent experience within the area of information management/data for improvement
• Evidence of continuing professional development in data science
• Postgraduate qualification or training in Quality Improvement, Project Management, or related field

Experience

• Experience required in a post with an analytical component
• Experience of working with Statistical Process Control charts
• Demonstrable experience of supporting data specifically for QI/CI projects
• Experience of developing network relationships and working collaboratively effectively
• Experience of staff leadership and management across programme and / or operational teams
• Knowledge of NHS data including its structure, definitions and relationship to clinical activity Recording
• Experience of service improvement and transformation project delivery

Knowledge/Skills/Abilities

• High proficiency in the use of Excel as both an analytics tool, automation tool and management database
• In depth understanding of data for improvement and the application of SPC
• Analytical and judgement skills including understanding and application of complex statistical and numerical data.
• Demonstrable ability to interpret meaning of highly complex numeric reports and explain concepts to a large audience and make recommendations with little supervision or oversight
• Use analytical and judgement skills including understanding and application of complex statistical and numerical data.
• Good organisational skills with a demonstrable ability to balance competing demands and priorities.
• Delivery of analytics, improvement, programme and project management training; supporting, mentoring and modelling best practice to both CITI staff and external stakeholders and partners.
• Well organised, methodical and analytical
• Full understanding of confidentiality and data protection issues
• Ability to plan and organise a varied workload effectively to meet deadlines in the short and long term and react to changing demands and work priorities
• Member of the NHS Analyst X network and familiar with the plot the dots movement.

Guy’s and St Thomas’celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.

Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.

We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personalcircumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.

Due to recent changes inthe UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further informationabout eligibilityis available on the UK Government website.

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