Quality and Information Management Technician - Infection Sciences in Carlisle

This is a newly created and exciting role for an individual with good IT skills, attention to detail, good statistical analysis skills and are driven to improve quality and patient care. The role is designed to assist the Infection Sciences Support Manager in all aspects of quality for the department and experience of working in a diagnostic laboratory is desirable.

A member of the Infection Sciences department working as part of the Quality team, providing support to Microbiology, Virology and Immunology to maintain and achieve regulatory standards. Directed by the Infection Sciences Support and Operational Managers the post holder will assist the department in the duties outlined. The role will involve training of other Pathology staff and the post holder will work in accordance with Standard Operating Procedures.

This support involves internal and external quality assessment, record keeping, data and statistical analysis, audit, data input, production of reports and training and administration activities associated with the Quality Management System (QMS) for all disciplines.

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county. Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work. Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction.

NCIC can offer successful future employees the following benefits:

• 27-day holiday scheme rising to 33 after 10 years
• NHS Discounts
• Salary Sacrifice schemes including lease cars and Cycle to Work
• Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Qualifications:

• Foundation degree in laboratory practices, or equivalent.

Knowledge:

• Underpinning theory of pathology techniques.
• Laboratory health and safety, COSHH, and risk assessment.
• Equality issues.
• Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality.

Audits:

• Experience monitoring compliance against standards.
• Ability to work independently and as a member of a team.
• Computer literate with knowledge of computer packages: Word, Excel, Outlook and Powerpoint – post is computer based.
• Able to work without supervision following protocols and instructions accurately.
• Supervision and training of staff members.
• Data Entry.
• Quality management software or equivalent experience.
• Knowledge of one or more pathology service areas.
• Working to quality standards within a UK clinical laboratory or equivalent experience.

Skills:

• Ability to prioritise workload and work to deadlines.
• Flexible approach to work and adaptable to change.
• Ability to communicate accurately, verbally and in writing.
• Able to use initiative appropriately within a team.
• Ability to analyse work to determine compliance with standards.
• Good organisational skills.
• Able to analyse complex facts or situations.
• IT literate.
• Able to take the lead in proposing new ideas and approaches.
• Able to work confidently and efficiently under pressure and to deadlines and give support to other staff.
• Able to disseminate information effectively to other staff.
• Ability to problem solve for self and for the associated teams.

This is a quality based role and long periods of concentration required with attention to detail is essential. Manage interruptions and queries whilst concentrating.

Other requirements:

• Enthusiastic.
• Meticulous.
• Willing to learn.