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- Tasks: Assist with IT service support for over 15,000 staff in a dynamic healthcare setting.
- Company: Leading healthcare organisation in Cardiff with a commitment to quality service.
- Benefits: Gain valuable experience, develop your skills, and kickstart your digital career.
- Why this job: Join a supportive team and make a real difference in healthcare IT.
- Qualifications: 5 GCSEs (A-C), knowledge of Microsoft Packages, and strong communication skills.
- Other info: Fixed term of 18 months with opportunities for growth and development.
The predicted salary is between 800 - 1400 £ per month.
A leading healthcare organization in Cardiff seeks an Apprentice to assist with IT service support for over 15,000 staff. You will communicate courteously and effectively, providing high-quality service as part of a team.
Applicants should have:
- At least 5 GCSEs (A-C)
- Knowledge of Microsoft Packages
- Good communication skills
The role offers a fixed term of 18 months with a focus on areas such as troubleshooting PCs and customer service experience. Welsh speaking is desirable.
IT Service Desk Apprentice – Kickstart Your Digital Career in Cardiff employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Apprentice – Kickstart Your Digital Career in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current employees or alumni from your school who work in IT. They can give you insider tips and might even refer you directly, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you can showcase your communication skills and any relevant experience with Microsoft Packages. We want you to shine!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with someone from the company, let them know why you're excited about helping over 15,000 staff with their IT needs. Passion goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Service Desk Apprentice – Kickstart Your Digital Career in Cardiff
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be providing high-quality service, make sure your written application reflects your ability to communicate clearly and courteously. Use a friendly tone and keep it professional – we want to see your personality shine through!
Highlight Relevant Experience: Even if you haven't worked in IT before, think about any experience you have with troubleshooting or customer service. We love seeing how you've tackled challenges in the past, so don’t hold back on sharing those stories!
Tailor Your Application: Make sure to customise your application for this specific role. Mention your knowledge of Microsoft Packages and any relevant GCSEs you have. We want to know why you're the perfect fit for our team, so connect your skills to what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Transformationunitgm
✨Know Your Tech Basics
Brush up on your knowledge of Microsoft Packages and common IT troubleshooting techniques. Be ready to discuss how you've used these skills in the past, even if it's just from school projects or personal experience.
✨Show Off Your Communication Skills
Since this role involves providing high-quality service, practice explaining technical concepts in simple terms. Think about examples where you've successfully communicated with others, whether in a team project or during customer service experiences.
✨Research the Organisation
Familiarise yourself with the healthcare organisation's mission and values. Understanding their focus will help you tailor your answers and show that you're genuinely interested in contributing to their team.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team you'll be working with or what a typical day looks like. It shows your enthusiasm and helps you gauge if the role is right for you.
