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- Tasks: Support catering services by preparing meals and serving patients and staff.
- Company: Join the friendly team at West Suffolk NHS Foundation Trust.
- Benefits: Competitive pay, additional weekend bonuses, and a supportive work environment.
- Why this job: Make a difference in patient care while gaining valuable experience in catering.
- Qualifications: Basic food hygiene knowledge and good communication skills required.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
The predicted salary is between 11 - 14 £ per hour.
The Catering Department opens 365 days a year therefore we are looking for individuals who can work the following hours: Applicants should be able to demonstrate good customer care and have good communication skills, with the ability to work alone and as part of a team, whilst maintaining a high level of attention to detail. The ability to remain calm under pressure is vital in this busy working environment. A basic knowledge of hygiene principles and literacy/numeracy skills will be essential for this role.
Main duties of the job include:
- Plating up meals which are then transported to the patients on the wards.
- Clearing down the trollies and equipment ready for the next service.
- Making sandwiches and deliveries to wards.
- Serving staff and visitors in our dining room and café.
As a department, we are regarded as an exemplar site which was recognised in The National Food Review. We have won awards for the standard of food and service that we provide. Additional payments in the form of enhancements for working weekends and unsocial hours payments are made when worked.
Working for our organisation, we are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and teamwork guide how we work and behave as a team. With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be. We promote a diverse and inclusive community where everyone's voice counts.
Detailed job description and main responsibilities can be found in the full job description and person specification attached for more details on the job role and responsibilities.
Person specification includes:
- Basic food hygiene certificate or commitment to achieve within a set timeframe.
- Basic skills in literacy & numeracy.
- Good understanding of HACCP, COSHH and Health and Safety legislation.
- Dealing with cash and card payments.
- Previous catering experience.
Skills & Abilities:
- Good customer care and communication skills.
- Able to work either alone or as part of a team.
- Good manual dexterity, physical fitness and good eyesight.
- Able to work under pressure.
Personal Qualities:
- Able to work without supervision.
- Able to work in a demanding environment.
- Self-motivated with evidence of good attendance and timekeeping and trustworthy.
- Adaptable to change.
- Able to work in a Hospital ward environment.
- Polite with a friendly manner.
- Flexible approach to working hours/duties.
- Interest in cooking/catering.
Catering Support Front of House in Cambridge employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Support Front of House in Cambridge
✨Tip Number 1
Get to know the team! When you apply, try to connect with current staff or even reach out on social media. A friendly chat can give you insights into the role and show your genuine interest.
✨Tip Number 2
Show off your customer care skills! During interviews, share specific examples of how you've handled tough situations or provided excellent service. This will highlight your ability to stay calm under pressure.
✨Tip Number 3
Be prepared to demonstrate your knowledge of hygiene principles. Brush up on basic food safety and be ready to discuss how you would apply these in a busy catering environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen to join our fantastic team at West Suffolk NHS Foundation Trust.
We think you need these skills to ace Catering Support Front of House in Cambridge
Some tips for your application 🫡
Show Off Your Customer Care Skills: Make sure to highlight your customer care experience in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your communication skills and ability to work well with others.
Keep It Neat and Tidy: Attention to detail is key in this role, so ensure your application is well-organised and free from errors. A clean and clear presentation reflects your ability to maintain high standards, just like we do in our catering department.
Demonstrate Your Team Spirit: We love team players! In your application, mention any experiences where you’ve successfully worked as part of a team. This could be in previous jobs or even during group projects at school – it all counts!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our organisation there.
How to prepare for a job interview at Transformationunitgm
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of the Catering Support Front of House position. Familiarise yourself with the tasks like plating meals, serving customers, and maintaining hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Care Skills
Since this role requires good customer care, think of examples from your past experiences where you've provided excellent service. Be ready to discuss how you handle difficult situations or complaints, as this will demonstrate your ability to remain calm under pressure.
✨Teamwork is Key
This job involves working as part of a team, so be prepared to talk about your experience collaborating with others. Share specific instances where you contributed to a team effort, highlighting your communication skills and ability to adapt to different roles within a group.
✨Prepare for Practical Questions
Expect some practical questions related to food hygiene and safety regulations. Brush up on basic principles of HACCP and COSHH, and be ready to explain how you would apply these in a busy catering environment. This shows that you take the role seriously and are committed to maintaining high standards.
