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- Tasks: Join our catering team to serve delicious food and drinks while providing excellent customer service.
- Company: Be part of University Hospitals Dorset, a leading NHS trust with a vibrant community.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for personal growth.
- Why this job: Make a difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience in catering or retail, good numeracy and literacy skills required.
- Other info: Work in a beautiful location near stunning beaches and nature.
The predicted salary is between 20400 - 28400 £ per year.
Main area: Catering
Grade: Band 2
Contract: Permanent
Hours: Full time - 37.5 hours per week (Including evenings, weekends and bank holidays.)
Employer: University Hospitals Dorset NHS Foundation Trust
Site: Royal Bournemouth Hospital, Stour Building, Catering Department
Town: Bournemouth
Salary: £24,465 Per Annum. Enhanced payments for weekend working.
Closing: 09/03/2026 23:59
As University Hospitals Dorset, we are a three-site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m. We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches, you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work. We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD, our active staff network groups are the Women’s Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group. As a Trust, we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview: University Hospitals Dorset is seeking a friendly, hardworking, reliable person to support the Catering team to provide great customer service in our busy restaurants and coffee bars. Duties include serving food and drink items, operating a till, refilling of stock and general cleaning duties.
Base Location: Royal Bournemouth Hospital
Interview Date: 18th March 2025
Please note we are unable to offer sponsorship for this position.
Main duties of the job: As a member of the catering team, you will be responsible for providing an efficient, high-quality service to staff, patients and visitors, operating in compliance with corporate and local policies and procedures.
Working for our organisation: UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview. If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
Detailed job description and main responsibilities: For more information regarding the position being advertised, a detailed job description and job specification is available as attachments.
Person specification:
- Experience in a busy Catering / Retail environment
- Specific Barista training
- Experience in working in a customer-facing role
- Experience of operating a till
Qualification:
- Good standard of Education (GCSE’s Grade D or above)
- Basic Food Hygiene Certificate
- Health and Food Safety Qualifications
Other:
- Good standard of Numeracy and Literacy
- Good general understanding of the Catering / Retail industry
- Able to work as part of a team and mix with other members of staff
- Openness to change and ability to respond quickly to tasks
- Able to work on own initiative and follow clear instructions
Please note: Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands. This advert may be closed early if sufficient applications are received.
COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment, we do encourage our staff to get vaccinated.
Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Catering Assistant - Royal Bournemouth Hospital (F/T Atrium) employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant - Royal Bournemouth Hospital (F/T Atrium)
✨Tip Number 1
Get to know the catering scene at Royal Bournemouth Hospital! Visit the hospital's website and check out their catering services. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Network like a pro! Reach out to current or former staff on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role in the catering team.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that showcase your skills, especially in busy environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the University Hospitals Dorset team.
We think you need these skills to ace Catering Assistant - Royal Bournemouth Hospital (F/T Atrium)
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your experiences make you a great fit.
Tailor Your Application: Make sure to customise your application to highlight relevant experience in catering or customer service. Mention specific skills that match the job description, like operating a till or working in a busy environment, to catch our eye!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid fluff. Use bullet points if it helps to make your skills and experiences stand out clearly. We want to see what you can bring to our team!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Transformationunitgm
✨Know Your Stuff
Before the interview, make sure you understand the role of a Catering Assistant. Familiarise yourself with the duties like serving food, operating a till, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves interacting with staff, patients, and visitors, be ready to share examples of your customer service experience. Think of specific situations where you went above and beyond to help someone or resolved a conflict. This will demonstrate your ability to provide great service in a busy environment.
✨Be Flexible and Open-Minded
The job requires flexibility in working hours and locations. Be prepared to discuss your availability and willingness to adapt to changes. Highlight any previous experiences where you successfully adjusted to new tasks or environments, as this will show that you can thrive in a dynamic setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how the catering department is evolving. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.