Bank Healthcare Support Worker

Employer Dorset County Hospital NHS Foundation Trust Employer type NHS Site Dorset County Hospital Town Dorchester Salary £24,465 – £26,598 Pro Rata Per Annum Salary period Yearly Closing 29/09/2025 23:59 Interview date 10/10/2025

NHS AfC: Band 2/3

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Job overview

• Band 2 to 3
• Bank agreement
• Various wards

A variety of shifts are available, covering both day and night duties in different wards and departments.

Please be aware that this role is not currently eligible for visa sponsorship. Applicants should be aware of the requirement to independently obtain ongoing right to work in the UK beyond the expiry of any temporary or time-limited permissions. Evidence of this will need to be shared with the HR Team to ensure our records remain up to date.

Main duties of the job

Are you a caring individual looking for a new flexible working life? Do you have the passion and skills to support across Dorset County Hospital at short notice? Our Temporary Staffing Bank needs you!

We are looking to grow our team of Bank Health Care Support Worker (HCSW’s). Working on our bank allows you the flexibility of a zero hours agreement, whilst allowing you to be part of one amazing team. We are looking for HCSW’s who can commit to supporting our service and would be available to work several shifts a week. You will have a choice of preference when booking shifts but will need to be flexible and reallocated to meet the needs of the hospital and to support safe staffing levels.

The role of a Healthcare Support Worker provides personal care whilst working alongside a multidisciplinary team.

To excel in this role you will ideally:

• Have experience in Health Care
• Have excellent communication skills and be able to work as part of a team.
• Have an eye for detail and be able to maintain accurate documentation.
• Be flexible and willing to work across a variety of wards within DCHFT.

Those who are new to care with a genuine interest in a career with the NHS are encouraged to apply as we can give on the job training and a full care certificate induction will be provided.

Disclaimer: As a Bank Worker, the nature of your engagement will be seen as on a day-to-day basis. You are entitled to choose whether to accept engagements which will be offered to you. A statement does not constitute a contract of employment, nor is the Trust under any obligation to offer you any engagement or further engagement under these terms. The job description for this Bank role relates to the equivalent substantive position. Whilst engaged by the Trust you would be expected to operate within the requirements of the job description.

Working for our organisation

At DCHFT, we pride ourselves on the care we provide for our patients. We work hard to create a fair, inclusive environment for everyone.

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

We understand that some applicants may choose to use artificial intelligence tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Detailed job description and main responsibilities

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at recruitment@dchft.nhs.uk if you are unable to view or download the attachment.

For all our roles, we are looking for workers who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

Person specification

EDUCATION, QUALIFICATIONS & TRAINING

• Evidence of Secondary Education including English and Maths up to Level 2 or equivalent
• Level 2 healthcare certificate (or willing to complete) or equivalent relevant experience.

SKILLS & ABILITIES

• Ability to communicate clearly and effectively (to understand and be understood)
• Ability to follow clear instruction and feedback to senior staff
• Ability to work as part of a team, as well as on own initiative
• IT literate
• Courteous, respectful and helpful at all times
• Ability to work effectively as a team player under appropriate supervision, and as part of a multi- disciplinary team
• Able to work in a busy environment and manage own workload
• Be able to speak English as necessary to undertake the role

KNOWLEDGE & EXPERIENCE

• Experience of working in a team under appropriate supervision
• Able to demonstrate an understanding of principles of effective communication and care giving
• Understanding of basic hygiene skills
• Knowledge of when to seek advice and refer to a registered care professional
• Able to listen to advice from colleagues, agree a plan of action and implement
• Understanding of the importance of the promotion of health and well-being
• Awareness of manual handling of patients, using lifting aids

Our Mission

Outstanding care for people in ways which matter to them.

Our Vision

Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.

Our Values

We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in all under-represented groups.

For more information, please use the link below to read our joint strategy for Dorset County Hospital and Dorset Healthcare.

PLEASE READ THE FOLLOWING IMPORTANT INFORMATION CAREFULLY BEFORE YOU SUBMIT YOUR APPLICATION

Please read the job description and person specification carefully to ensure your application reflects the knowledge, skills and experience required.

The closing date/interview date is subject to amendment; this vacancy may therefore expire at short notice, so we recommend that you submit an application at your earliest convenience. We reserve the right to close any vacancies without notice.

Shortlisted applicants will be contacted via email; therefore it is important that you check your personal email account regularly.

Unfortunately we are unable to respond to every application; if we do not contact you within 4 weeks of the closing date, please be advised that you not have been shortlisted on this occasion.

You can contact us on 01305 254655 to find out whether you have been shortlisted or if you would like feedback.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.