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- Tasks: Support the Community Nursing Team with administrative duties and front desk services.
- Company: Join Powys Teaching Health Board, a valued community health provider.
- Benefits: Flexible hours, career development opportunities, and a focus on work-life balance.
- Why this job: Make a real difference in healthcare while working in a supportive environment.
- Qualifications: GCSE level education and proficiency in IT, especially Microsoft Office.
- Other info: Welcoming workplace that values diversity and encourages all applicants.
Be part of a \’Healthy Caring Powys\’ and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
Job overview
Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office’s criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.
An opportunity has arisen for an enthusiastic and organised individual to join the Powys Teaching Health Board Community Nursing Team.
We are looking to appoint a Band 2 Administrator for 15 hours per week to support the Community Nursing Team, based in Knighton Hospital.
Proficient IT skills (including experience of Microsoft Office) will be required as the post holder will be undertaking a variety of administrative duties to assist the day-to-day running of the department. The successful candidate will also possess excellent telephone and written communication skills.
The ideal candidate will have experience of working in a healthcare setting .
Main duties of the job
The Administration Assistant will provide a comprehensive front
desk/administrative support service to the department.
This will include;
Deal with and direct calls as necessary in a professional, courteous manner acting as an ambassador for the organisation in all aspects of communication.
Acting as a first point of contact for the department.
Answering telephone calls, taking messages accurately.
Dealing with routine and specialist enquiries in a pleasant and helpful
manner, communicating relevant information to the relevant
departments/person, referring to others as appropriate.
Photocopying and word processing documents, letters, emails, minutes and reports when required.
Monitor, ordering and maintain adequate stock levels regularly.
Updating of electronic and paper-based systems, collating of information, mail distribution and logging etc.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Being the smallest Heath Board in Wales means that you won’t get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We’re also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy ’life work’ balance is essential, and something we recognise by prioritising your well‑being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/ . There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and Knowledge
- Educated to GCSE level or Literacy/Numeracy at L1 or equivalent
- NVQ Business Administration Level 2
- Knowledge of Data Protection Act
Experience
- Experience of producing correspondence
- Experience of customer service / first point of contact support
- Proven proficiency in the use of IT software (including MS Office)
- Knowledge of office practices and able to establish new processes
- Previous experience in an office environment
- Previous experience of establishing new processes
Aptitude and Abilities
- Ability to work as part of a team or as an individual
- A positive attitude and able to act on feedback
- Ability to communicate clearly and effectively
- Ability to be polite when dealing with difficult, impatient or upset people
- Ability to speak Welsh
Values
- Can demonstrate PTHB Values (Working Together, Trust, Kindness and Caring, Respect, Fairness and Equality, Integrity)
Other
- Ability to travel between PTHB sites
As a Health Board we embrace diversity and inclusion. We offer a supportive and welcoming place to work which is free from discrimination and fair in all our working practices.
We’ll value your contribution whether you’re looking for your first job, an apprenticeship, re-entering the workforce or looking for a career change. Powys Teaching Health Board warmly welcomes all.
You can complete your application in Welsh or English, it’s entirely your choice. Once you’ve applied, we will keep you updated on the progress of your application, so be sure to check your emails regularly.
Interested in working with us, but haven’t found the right job opportunity yet, or you require some guidance with your application, please contact our Resourcing Team on 01874 712580 or e-mail powysresourcing@wales.nhs.uk . We’ll be happy to have an informal chat with you.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Administrative Assistant employer: Transformationunitgm
Contact Detail:
Transformationunitgm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at Powys Teaching Health Board. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the job description and be ready to share examples of your experience in healthcare settings.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from the team, let them know why you’re excited about the role and how you can contribute to their mission of transforming health and care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find loads of helpful resources there to guide you through the process.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the role shine through in your application. We want to see how excited you are about joining our team and contributing to the community's health and care.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles or healthcare settings. We love seeing how your skills align with what we need, so don’t hold back!
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point while still showcasing your personality and why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way to ensure we receive all your details correctly and can keep you updated on your application status.
How to prepare for a job interview at Transformationunitgm
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around administrative tasks and IT proficiency. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Communication Skills
As an Administrative Assistant, excellent communication is crucial. Prepare examples of how you've effectively handled calls or enquiries in previous roles. Practise articulating your thoughts clearly and politely, as this will demonstrate your ability to be the first point of contact for the department.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. Think of specific instances where you successfully organised documents, maintained stock levels, or updated systems. This will highlight your ability to support the day-to-day running of the department efficiently.
✨Embrace the Values of the Organisation
Familiarise yourself with the values of Powys Teaching Health Board, such as kindness, respect, and teamwork. During the interview, weave these values into your responses to show that you not only understand their mission but also embody the principles they stand for.