Portering Supervisor in Walsall

Main area Facilities - Portering

Grade NHS AfC: Band 3

Contract: Permanent

Hours: Full time - 37.5 hours per week (rotational shift pattern (days, nights & weekends))

Job ref: 407-E&F-8169277

Employer: Walsall Healthcare NHS Trust

Site: Walsall Healthcare NHS Trust

Town: Walsall

Salary: £25,760 - £27,476 per annum pro rata

Salary period: Yearly

Closing: 01/09/2026 23:59

Interview date: 15/09/2026

Walsall Manor Hospital is a busy district general hospital offering a complete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities. We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop.

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package, plus access to NHS pension arrangements and staff accommodation where available.

Job overview:

The post holder will be responsible for:

• Providing effective, efficient supervision for the provision of the Portering service.

Main duties of the job:

• Responsible for the supervision of the Portering service within Walsall Healthcare NHS Trust and to organise relief cover during periods of staff absence to ensure the standard of Portering service is maintained.
• To receive requests for Portering assistance and to delegate the staff required to carry out these duties.
• The Portering Supervisor will liaise with the Facilities Manager and Senior Supervisor.
• The Portering Supervisor will be responsible for ensuring IPDR & Mandatory Training is current and up to date.

Detailed job description and main responsibilities:

• Assist the Facilities Manager & Senior Supervisor with the development of the service, ensuring that this is achieved within the confines of the budget.
• Ensure that the requirements of the Health & Safety Act and all local rules and Policies/procedures that apply are implemented and followed.
• Maintain records of all Portering staff attendance/absence, i.e. sickness, Annual leaves etc. and draw attention to any areas of concern relating to high levels of absence.
• Check and counter sign weekly timesheets against work rotas and transfer this information onto the staff register.
• To supervise the day-to-day operation of Portering requirement of the Hospital.
• Deal with initial disciplinary and grievance matters in accordance with the Trust’s Policy and procedures.
• To undertake counselling of staff in accordance with the Trust’s policy and Procedure.
• To ensure staff are up to date with all mandatory training and to assist in the training/induction of staff.
• Ensure all ad-hoc work is carried out in an efficient manner wherever possible.
• Assist in the recruitment and selection of staff.
• Undertake Portering duties.
• Undertake daily checks of Medical gas levels, maintaining adequate stock levels and keeping record of all delivery notes.
• To carry cardiac arrest bleep and Supervisors Mobile phone and respond in accordance with the Trust policies and procedures.
• Report immediately, items for repair to 7500 and keep Facilities Manager informed on ongoing problems with equipment.
• To liaise with other Supervisors/Managers in the Estates and Facilities Directorate to maintain an efficient service.
• To ensure rotas and working hours are monitored and controlled within defined limits.
• To follow all Standard Operating Procedures (SOP’s).

Person specification:

Qualifications:

• Able to read and write.
• Basic Education to GCSE Grade 4 English and Mathematics.
• Demonstrable experience is advantageous.
• QCF Level 2 or willingness to work towards or relevant experience.

Knowledge and Experience:

• Desirable to have some experience of working in service industry.
• Ability to work effectively as part of a team.
• Able to demonstrate basic knowledge of Health & Safety.
• Knowledge of NHS Portering standards.

Skills and Aptitudes:

• Demonstrate effective communication skills both verbally and written.
• Demonstrable Supervisory Experience.
• Able to support problem-solving processes.

Sponsorship and Visas:

We welcome applications from all candidates with the right to work in the UK, including those on Health and Care Visas, Graduate Visas, or other valid permissions. All candidates will be considered on equal terms.

This Trust currently recruits successfully from the domestic labour market and has a sufficient pool of suitably qualified candidates for Band 3 roles. Visa sponsorship is therefore not available for this role currently.

Recruitment and Selection Approach:

In line with best practice and regulatory guidance, our selection process is fair, consistent and based on your ability to perform the role, contribute to the organisation and your potential for development.

What to expect:

• Application screening: Your application will be reviewed against the person specification.
• Interview: Typically, a panel interview with competency-based and values-based questions.
• Assessment: Role-dependent assessments may include practical tasks or presentations.
• Timeline: We aim to complete the process within 47 days of the closing date.

We are committed to making reasonable adjustments for disabled candidates at any stage. Please contact us to discuss your needs.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.