Newborn Hearing Screener in Telford

Main area Newborn Hearing Screener Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (Part time or full time) Job ref 223-NHS-755

Employer The Shrewsbury and Telford Hospital NHS Trust Employer type NHS Site The Princess Royal Hospital, Telford / The Royal Shrewsbury Hospital Town Telford / Shrewsbury Salary £25,760 - £27,476 pro rata /per annum Salary period Yearly Closing 22/10/2026 23:59

Newborn Hearing Screener

NHS AfC: Band 3

Job overview

The Newborn Hearing Screener is a key member of the Newborn Hearing Screening Programme (NHSP), responsible for delivering high-quality hearing screening to newborn babies in accordance with national standards and local policies. Working as part of a multidisciplinary team, the post holder will undertake hearing screening assessments in hospital and outpatient settings, ensuring all eligible babies are screened within the required timescales.

The role involves providing clear, sensitive, and supportive information to parents and carers regarding the screening process and outcomes, maintaining accurate electronic records, and ensuring timely referral of babies requiring further assessment. The post holder will work independently within established protocols while contributing to the smooth running of the screening service.

The successful candidate will demonstrate excellent communication and interpersonal skills, a caring and compassionate approach when working with families, and the ability to manage a varied workload. They will be committed to maintaining confidentiality, adhering to NHS policies, and delivering patient‑centred care that supports early identification and intervention for babies with hearing impairment.

Main duties of the job

Key Responsibilities

• Perform newborn hearing screening tests using approved screening equipment and protocols.
• Communicate effectively with parents and carers, providing information and reassurance throughout the screening process.
• Maintain accurate and timely records on relevant IT systems and databases.
• Refer babies for further assessment in accordance with NHSP guidelines where required.
• Ensure screening equipment is maintained, cleaned, and quality checked as required.
• Work collaboratively with midwives, maternity staff, audiology services, health visitors, and other healthcare professionals.
• Prioritise workload to meet programme targets and performance standards.
• Adhere to infection prevention and control procedures, information governance requirements, and safeguarding policies.
• Participate in training, competency assessments, audits, and continuous service improvement activities.

The ideal candidate will have:

• Good standard of education, including GCSEs (or equivalent) in English and Maths.
• Excellent communication and customer service skills.
• Strong attention to detail and accurate data entry skills.
• Experience working with babies, children, families, or within a healthcare setting (desirable).
• Ability to work independently and as part of a team.
• Competence in using IT systems and electronic patient records.
• Flexibility to work across hospital and community locations as required.

Working for our organisation

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non‑clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high‑quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose‑built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Education

• Minimum 4 x GCSEs (to include Maths and English) standard equivalent or above
• Have NVQ level 3 experience
• Level 3 Diploma for Health Screeners in Newborn Hearing Screening

Skills

• Experience working with newborn babies, children, and families
• Experience of working independently and managing own workload
• High level of attention to detail
• Able to develop and maintain good working relations with staff at all levels
• Able to organise and prioritise own caseload / time according to need
• Able to work unsupervised using own initiative but seek advice and accept guidance and supervision when necessary
• To have competent IT skills to enable the exchange of information and collection of data
• Experience working as Newborn Hearing Screener
• Experience of communicating sensitive information to patients, parents, or carers
• Experience of working within a screening programme, public health service or audiology

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

We commit to removing barriers for people with disabilities or long‑term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under‑represented in our workforce.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Don’t meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part‑time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.

Our Commitment to Safety and Respect - The Trust is a signatory to the NHS Sexual Safety Charter and is committed to a safe, inclusive workplace free from sexual misconduct, harassment, and discrimination.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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